[Resolved] LG Electronics — Complaint about my LG smart 3D TV | |||
I’ve bought LG smart cinema 3d tv on august 16 2012. it was working good but one day suddenly the display went off. The LG engr visited (on 15.12.2012) and inspected the TV. He found that the display is not working and told that the display needs to be changed. He had put up the request but there has been no progress since last 25 days. I've put various reminders with the call center but in vain. I've also sent various emails with my product details but have not received any satisfactory answer. The details provided in email to LG are as follows Product details- Cinema Smart 3D LED LCD TV Model - 42LM6690. S.no. 205PLMP064619 Date of Purchase/Delivery- 16.08.2012 (1 Year Warranty) Dealer details- Kohinoor Televideo Pvt. Ltd., Dadar East, Mumbai REQUEST ID.- RNA[protected]GIVEN BY LG CARE Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Its been a couple of months now since you filed this complaint here, so my first question to you is - have got it fixed or not? If not, then have you contacted your dealer? Though they don’t have to do anything but still many times it happens these dealers have a direct relation with company customer care centers or they may provide you some relevant contact person details.
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