[Resolved] LG India — Fraud my lg service team | |
I purchased a 1 ton split AC on 7.11.12 from khosla electronics kolkata (Dalhousie ) branch and booked a call in lg customer care on 6th December for installation People from Lg came and installed my Ac but I was not satisfied with it but they didn't do anything.Again after 10 days I called customer care and asked them to send a representative to my place for demo and inspection they visited my place and said very thing is fine in spite of my complain that the Ac is not installed properly and closed the complain .Again I booked the call in customer care on May for 1st service they came and only did dry service and went away. Again when I booked a call on 26th August in customer care for 2nd service they visited my place and after seeing they are telling me that the service cannot be provided since the outward unit is not installed in proper manner and asking me to pay Rs 2000 for re installation .And have closed my complain without any action .Lg Service team is running a racket of fraud first there own people will install the machine wrongly and when customer complain they ignore and after few days they will say that they want money for the same service. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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