LG Ks660 — mobile phone dead

Address:

Ambala, Haryana

i have purchased LG KS660 on 14 april 2010 from Mobile Store.After 4 days my mobile will be hang and sms sending problem. I go to mobile store and ask the problem . Mobile store manager asks thats is not my head deck you go to lg service center.April 23rd 2010 i go to lg service centre and ask the handset problem .Service employee check the mobile and says thats only software problem . they update the software and pall problem will be solved. I ask to employee to update the software.But 2nd May 2010 my mobile will be create the same problem. me going to LG service centre and ask the problem. Lg service centre employee check the mobile and ask me this is mainborad problem you will be change the main board.I asked no iwill relace the handset they says not changing handset only change the mainboard.After 14 May 2010 mobile touch pad and memory slot is not working then i go to again the LG service centre and ask the problem.The LG service centre employee said to me change the mainboard ,touchpad and memory slot.in present time my mobile will be dead but the LG service centre don't change the mobile and they said only repair the handset. It is really regrettable and shameful that an organization like LG has no care for their customers who believe in them and go by the brand name.

Hence I would request you to either replace my mobile at the earliest or else the money spent by me in purchasing this mobile should be refunded to me along with interest.

regards,

Lakshman Bali
Ambala
Haryana
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[protected]@rediffmail.com