[Resolved] LG Ks660 — TOUCH PAD NOT WORKING,SOMETIMES HANDING PROBLEM.

rdafade

from Kunnamangalam, Kerala

Address:

Wardha, Maharashtra

Dear sir,

I had purchased an LG KS660 about two months ago. A month later touch screen was not working properly and sometimes it is hang while operating . I went to Wardha LG Service station. I was informed that the problem will be solved within a week because touch screen is not avalilable now it will come from delhi.
Evertime, i went to ur service station I got the same answer "Ho gaya hai"You will get your phone within 2 days. Now over a 20 days later, I am still getting the run around and each week still they told me I takes another one more week to to change the touch screen.I had talk to senier authority also Mr chandrashekar (LG service station,Nagpur).He is not also replying well.

My service slip Receipt no-R[protected]
Center Code-INO18754MUB00168 (LIBRA ELECTRONICS)

Firstly the phone is not a cheap model. Secondly with all the publicity surrounding the phone the quality of service, response and commitment of the company, leaves a lot to be desired.

NEVER, EVER BUY AN LG PHONE. THE PRODUCT MAY LOOK GOOD, BUT THE TRUTH OF A COMPANY ONLY COMES OUT IN ITS CUSTOMER SUPPORT AND COMMITMENT

Regards,
Rahul

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ROYSS

from Mumbai, Maharashtra

LG Mobile KS660 — Dirty Handset Dirtier than China handsets

Dear Friends
I had bought an LG Handset in the last week of May 2010. Its still in warranty. After hardly a week from purchase, the
1) touchscreen in the handset does not work,
2) SMSes does not get typed,
3) words get deleted automatically,
4) Calls cannot be taken as the unlocking does not happen, may be BECUASE NAUGHTILY LG HAS LOCKED ITS TOUCH SCREEN.
5) Calls cannot be made because the touch screen never works.
6) Height of disgust is that sometime when you type letter "A", it displays "T". What a handset Sirji
7) I called their customer care. They are very naively trained to give only one reply contact our service centre and the handset cannot be replaced MAY BE BECAUSE THEY ARE LG AND NOT SAMSUNG
8) Tried replacing battery and reinserting it. Swtiching off & on, re-doing Touch setting, etc. etc. but the BAS***D won't work at all.
9) Tihs is the dirtiest handset I have come across.
10) This is supposed to be a entry level business phone, but the internet is so so slow that when trying to access net, the only thing that I can see is "TIMED OUT ERROR".
11) All in all LG's arrogance and its unskilled instruments are not worth trying my dear friends
12) DONT BUY LG.
13) BUY ALWAYS SAMSUNG MOBILE PHONE AS THEY ARE HIGHLY SUPERIOR QUALITY WISE AND SERVICE WISE.
14) ANYONE WHO CAN JOIN ME TO SUE LG IN THE FORUM PLEASE RESPOND. THESE ARROGANT STUPIDS HAVE TO BE TAUGHT A LESSON.
SHAMBHU ROY
[protected]
[protected]

stateman11

from New Delhi, Delhi

LG Mobile KS660 — Touchpad not working

Toutch pad not working, i has been given a instrument at service centere, i has been given from date of 18.12.10 and till date there is not responde from cervice centre,without hand set i have in trouble,so this week i will going on counsumer complain.

Customer name:Jignesh Parmar,([protected])

LG Customer service centere.C.G Road,Ahmedabad.