[Resolved] LG LCD TV — Problem with LCD TV and worst customer service from LG..!!!

[Resolved] LG LCD TV — Problem with LCD TV and worst customer service from LG..!!!

A Atul Newase from Mumbai, Maharashtra

This is to register my complaint against LG customer services and very poor approach from service engineer. I have LCD TV (26" X Canvas) and is not working since last one month. I had subsequently called customer services and launched my complaint with same issue. This complaint was registered and no. is W9C90708244. This complaint is pending from last one month and I have not received any call or positive answer from LG team. I have been calling LG services twice a day frequency and non one is bothered about complaint and only providing fake assurance. In initial follow up one engineer from LG team visited my house and surprisingly "well trained engineer" (???) could not locate problem and went off without any action taken.(?) After this incidence I contacted manager in customer services and I found it terrible to get question again about my nature of complaint...(???) THIS IS WORST SERVICE I HAVE EVER RECEIVED FROM LG AND I WILL REMEMBER THIS ALL HAPPENED TO ME WHILE RECOMMENDING SOME ONE TO GO FOR LG PRODUCT. Atul Newase Pune Mail ID: newase.[protected]@gmail.com Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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shuggs.als

from Mumbai, Maharashtra

This is to register my complaint regarding the lcd which i had purchased from sumaria electronics at charni rd mumbai dated 1-4-2009 model 32lg53fr invoice Cr/apr09/0016 the service request C10A2036370 there is a blue line appearing on the screen on showing the lg Guy he says that the display has gone and the display can go anytime the cost of the repair of new display will be around 12000/- and it will be under one month gaurantee of the repair i really dont understand that lg been such a reputed name has such defects in thier lcd that they get spoilt after a year been so expensive thier after sale service is so bad and defects in it appear so soon while brands like onida samsung panasonic sony are much better in quality and service the lcd is working at the moment but can go off anytime i am highly disappointed with your product and want you to help me in any way as giving 12000/- for the panel is too high and lcd getting spoilt within a year is highly not tolerated i want you to take my complaint seroiusly and get my lcd repaired.

THIS IS A WORST PRODUCT AND BRAND AND I WILL ALSO RECOOMEND ALL MY FAMILY AND FRIENDS NOT TO GO FOR IT.

Alvita Pereira
shuggs.[protected]@gmail.com