[Resolved]  LG Mobile Rd 3000 — Out of Warranty

Dear Sir,

I purchased LG RD 3000 ON 30/07/2008. Last month in December, I started facing problem with battery backup and network connection. Then I went at LG service centre and they told me that the phone is out of warranty. We cannot give service to this phone and told me to go and talk to the shop from where you purchased. When I went, the sales manager (Pawan Kumar Pandey # [protected]) at that shop told me it is not our fault, it the fault of the LG mobile company. We have given the warranty according to the terms of the company.

Then, I called up reliance customer care, and they gave me complaint number of #90159943, and subsequently asked me to go to the LG Service Center at Comhard System, Laxminager, they again gave me alike service center. Then again, I called up Reliance customer care, and they again gave me complaint number of #90869130, and subsequently again asked me to go to LG Service Center at Comhard System, Laxminager, they again gave me alike service slip stating, they cannot do service of phone as it is out of warranty. Now this time, I once again called the Reliance customer care and they gave me your address to visit your Service center at LG direct service center, BD1/E9, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi- 110044. The Reliance customer care executive told me that an email has been sent to this center.



Following is the detail of my mobile:

FCC ID: BEJRD3000
SKU : HS2G[protected]
MSN : 708CYDG1889018
RSN: RLGHS[protected] RCI

NAME: Mr. Anil # [protected]

Shop Name: MG Mobiles India P Ltd.
A-120, Main Vikas Marg, Shakarpur, Delhi -91
Phone” 22465876

Further the Bill of LG Service Center is also attached stating the set is out of warranty.

Please help to get rid of this problem.

Regards,

Anil
#[protected]
#[protected]