[Resolved] LG Washing Machine — NOT IN A WORKING CONDITION | |
i purchased LG WASHING MACHINE from the above address with having MODEL NUMBER- WP-1022M on dated[protected], and BILL NUMBER- 10859, serial no-2184, owner name- SHAKTI PRAKASH, mobile number- +91-[protected] address- #2426, TELEHOS SOCIETY, sec-50-c, chandigarh from the very beginning i made a m having a number of problems which is still not sought by the particular company. earlier it was havin BUTTONS problem, it was replaced by the company workers, now again the motor of the machine is out 0f order. as not even a single worker is there to replace it. nor the company is taking any positive action regarding it. what i want is to REPLACE MY PRODUCT AS IT IS STILL IN A VARRAUNTY PERIOD.(till[protected] to[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir,
Your Service Engineer came today ie 16.04.11 to my residence at Rajula, He says after this parts put also RAJULAPRESSOR SWITCH PENDING, , , 6600FA1704B, , , POA[protected] machine is not working.
Service Engineer recommended to bring LG washing machine from Rajula to Bhav Nagar, ie around 140 kilo meter distance, how I will bring there. I think your service Engineer not properly checked by Washing machine.
After Warranty period onwards My LG washing machine not working. My washing machine purchased on 01.12.2008 after warranty period just 20 days after My LG washing was breakdown.
Your service enginner 1st repaired my washing on 18.12.2010,
Now again 2nd time machine is repaired on 04.04.2011. Your representative came on 05.04.11 he says parts required I will bring again. He came by today he says bring LG washing at Bhav Nagar my residence to that place is around 140 km. I have to hire vehicle to bring to Bhav Nagar, transportation cost Rs. 7000/- I have to spend for washing machine repair.
Sir, Kindly confirm whether you can repair it or not, I will take final decision because” Your LG washing machine made for only 2 years working condition after words machine may or may not work. This is for quality of LG. I can say present market condition LG is no.1 Product if customer goes against LG product, you can count your business, what will happen imagine.
Kindly solve my LG washing machine as early as possible, because this is your Company Imagine & prestige issue.
Regards,
K. Mani.
Mobile No: [protected].
Your Service Engineer came today ie 16.04.11 to my residence at Rajula, He says after this parts put also RAJULAPRESSOR SWITCH PENDING, , , 6600FA1704B, , , POA[protected] machine is not working.
Service Engineer recommended to bring LG washing machine from Rajula to Bhav Nagar, ie around 140 kilo meter distance, how I will bring there. I think your service Engineer not properly checked by Washing machine.
After Warranty period onwards My LG washing machine not working. My washing machine purchased on 01.12.2008 after warranty period just 20 days after My LG washing was breakdown.
Your service enginner 1st repaired my washing on 18.12.2010,
Now again 2nd time machine is repaired on 04.04.2011. Your representative came on 05.04.11 he says parts required I will bring again. He came by today he says bring LG washing at Bhav Nagar my residence to that place is around 140 km. I have to hire vehicle to bring to Bhav Nagar, transportation cost Rs. 7000/- I have to spend for washing machine repair.
Sir, Kindly confirm whether you can repair it or not, I will take final decision because” Your LG washing machine made for only 2 years working condition after words machine may or may not work. This is for quality of LG. I can say present market condition LG is no.1 Product if customer goes against LG product, you can count your business, what will happen imagine.
Kindly solve my LG washing machine as early as possible, because this is your Company Imagine & prestige issue.
Regards,
K. Mani.
Mobile No: [protected].
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LG Products — Washing Machine not working
LG Washing Machine started leaking since April'08, repeated calls to LG service center at Indiranagar (which has been closed now) made them come and have a look in June'08. Somehow they did not have their proper documents so they came again in July'08 to check out the complaint. After repeated calls we came to know that the service center has been closed and K.G Road office is handling all the service complaints. In Aug'08, Shanmugam from LG came over and made sure the Machine is taken to the service center for repair and assured us that LG is directly looking after the service henceforth. After repeated calls, Parmesh from the office called and said they are waiting for a part to come. However to this date i.e Nov'08 we have still the same answer "waiting for a part" . We were sent some standby machine in the meantime however the machine is a show piece and does not work at all since the sensor does not work. We have waited for more than 6 months for the machine to get repaired however I have lost my patience now and want this repaired now and sent back to us in proper shape because this machine was just over a year old and hence was out of warranty. We have taken outmost care with the machine and would not like it to be dumped at some service center and gather dust and scratches.