[Resolved] LG Washing Machine — Machine not working | |||
I was registered washing machine's non working complaint on 17/03/10, C[protected], It was assured that on same day the person will come and attend the complaint. After reminder one person (Mr. Devendra) came on 20.03.10 and told that the tub's puly's screw is damaged and need to change. He went on that day and till date (upto 01.04.10) no one attended the complaint. I have called there customer care number[protected] so many times but they only able tell that your complaint and reminders are forwared to concern department. Then One day I have received a number of Mr. Prashant Shah [protected], he assured that today (27.03.10) your complaint will be sorted out. But till date no one has came to check the same. From last 8 to ten days my wife is ill due to fever and viral infection and she is not able to wash the cloths by hand. So we are very much trouble some with the service. why did I bought this product which is costly than any equivalent products, is the company hearing????? pl attend Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0256 0941
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P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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I have Purchased LG Washing Machine fully automatic, top loading system, after warranty period machine was repaired not woking condition, purchase date is 01.12.2008.
I have asked for repair LG Washing Machine Customer Care Centre. vide Customer ref. No:[protected] dt 03.12.2010 & various dates are[protected],[protected],[protected], it is very poor response from your Service centre.
Service Centre Shreeji Engineering, person came after 13 days from 03.12.10 to 15.12.10, that service person says some push parts can be replaced, he says I will come with material next day.
I have called on 17.12.10, he says only for your machine repair i will not come, he says that area require another 6 to 7 customer complaint required otherwise i will not attend the same.
I am daily dialling phone call to Service Centre M/s Shree Engineering, Mr. Amit Bhai, Mobile No: [protected], [protected], [protected] .
Service attended Person Mr. Kalpesh Rathore Mobil No: [protected] now both are not lifting the phone.
My question is LG product after warranty period will not work or disposal item, after completion of warrnty period machine is not working.
In India LG product is very good name & and also Excellent product name, kindly protect the protect, this type of service centre destroy your business very shortly.
Kindly instruct to Service Engineer to attend my washing machine to be repaired in time.
Thanking you,
Yours faithfully,
K. Mani
mobile No: [protected]
mail id is [protected]@indiatimes.com