[Resolved]  LG - Washing Machine Semi Automatic — Total unsatisfaction of the Serive

Dear Sir/Ma'm,

I have given a Semi Automatic Washing Machine, LG make, Model Number WP8003 for Servicing to LG's Authorized Service Center on 24.03.2009 and paid an advance amount of Rs. 1000/- as asked by the company. The Complaint No/ Job No is N9C32401451.

On 29.03.2009 they have returned the machine saying that the servicing has been done but I was shocked to see that dryer drum was fitted old one, bigger in size and the water could not come to the drum at all, more over the original top fitting of the dryer compartment was removed and old fitting was fixed that also cutted by blade by the service center people in order to make the dryer-drum fit. But all in vain since the water could not reach to the drum because it is old and big vertically.

I am not satisfaied by the company's work hence I returned the machine on 29.03.2009 itself and asked the service center, who has assured to fix well all in order and promised to deliver the machine on 30.03.2009. I enquired on 30.03.2009 in evening but the service center people told that machine could not be delivered and told me to wait till 4th April 2009.

I am not happy with the work and attitude of the LG's Company and their work and facing a deep sorrow in my heart.

Kindly may please help

The detail of the Service Center is as under:

K N Service
Complete Address A 27Mohan Co-Operative, Industrial Estate Mathura Road, Delhi
Email Id [protected]@rediffmail.com
Contact Person Mr.Sanjay Sharma Store Timing 10:00am to 6:00pm
Contact No
(Lan/FAX/Mom no[protected] [protected]
Weekly Off Sunday
Services Available for Color TV, DVD Player, Music System, Home Theatre System, Car Audio, Refrigerator, Washing Machine, Microwave, Vacuum Cleaner

Kind regards

Anil Kumar Pipal
Additional Director,
Govt of India,
Ministry of Communications and Information Technology

Residence:
B-113, Pragati Vihar Hostel
Lodhi Road
New Delhi
[protected]