[Resolved]  Luminous Battery — Under warranty -refuse to replace

Address:

SAS Nagar, Punjab

Dear Sir,

This is to inform you that buy An Inverter from local dealer ANAND ELECTRONIC, Zirakpur in the month of Dec-2011. Battery not working properly, after full charging having 1 hour backup this happening before completing one year.

Further regarding the same update to Dealer but he is not responding I'm daily calling and visiting his shop, he said follow-up with Company...

Further I have also logged a complaint on Luminus customer care my complaint no is 18994 dt. 7th Aug'12. Inverter is still under warranty..

In this hot season very defecate stay at home without electricity, i have two small daughter.

Such a big brand taking time such small issue,

I have already update the dealer if this issue not close within 15 day other wise i'll submit the complaint in consume-court. Further Dealer refuge to replace the battery he is demanding 50% payments

You are requested to please attend my issue and suggest me for next..

I'm writing this letter because i'm not getting any response any one. I think this is my big mistake i have buy Big brand Inverter.

Hoping the best..

Regards
Shesh Chouhan
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