[Resolved]  Mahindra 2 Wheelers — poor service providers

Address:Bangalore, Karnataka

dear indians !
i had put the following mail to the respective service provider, and even after 10 days the following complaint was not litsened.....

*************Dear sir/madam,

With immense grief I have to say that I am not happy with the services being provided by mahindra 2 wheelers people @ your service centers. Sir/madam, I am carrying my two wheeler (Kinetic Flyte) since 2 ½ years, but the way this time I was harassed from your service centre people at Unicorn – Mahindra, OLD airport road, Bangalore, India , I was never ever treated before. I bought the vehicle from Ahmedabad, Gujarat, India. Since, I bought it and serviced it at various authorized service centers there in ahmedabad, my vehicle was all right except a few normal problem like low mileage & low pick-up.

But I have got transferred from there to Bangalore now and I got my vehicle serviced at ‘Unicorn’ two times since I am here. But both the times they could not rectify the problem in the vehicle. Instead , they make a huge bill to be paid. and even if i paid Rs.1800, my vehicle problems are still the same. when i told them, that you have just made a huge bill instead rectifying the problems with the vehicle, they dint react. My vehicle was even better before it was serviced. after service , it always takes 4-5 mins to start. even the kick start doesnt work now. and all it irritates me a LOT in the morning while going to office.
It is really pathetic. i dont know whether they did any correction in the vehicle or not. when someone is paying for something then expects something in return too. i have lost the hope now that they will listen to me.i dont know whether you will listen to my mail or not, but this was my unhappiness which i really wanted to show.

Now i have decided to not to get my vehicle serviced from the same service provider.
They are not at all there for servicing your vehicle, they are there to cheat on you. How to make huge unneccessary bills, someone should learn from them.

Well! i dont hope that i will be listened but anyway thanks for reading all my unhappiness.

Anju!!!
From Bangalore
*******************************************
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

From: Ruchit Sharma [mailto:09.[protected]@gmail.com]
Sent: Monday, June 27, 2011 5:06 PM
To: CUSTOMER CARE - MTWL
Subject: very bad experience with service Dealer

Hello,
I am the riding mahindra Duro since Nov.2010, from the beginning & still facing problem By Agarwal Auto, Moradabad, there is not any customer support system & process of Of work,
the things are that recently i had availed 3rd paid services of the same scooter. so i demand bill against Lube oil & Services Charges . In the same reply Dealer staff denied and Ask to collect the same and day after . I personally visited four time to collect the invoice Ag. the same.

and the very Important things is that before three months agarwal auto was in same conditions. on Sunday when i desire to know the reason, i was quite shocked that They Don't have Any INVOICE SYSTEM FOR THE SERVICE CHARGES & PARTS from Starting.

Boss My task & duty is not to Visit again & again to ask the bill BOOK & not to provide the same As in Charity .

What WAS the Customer Support System From Company ????????????????????????????????????????.

the another things they totally Untrained Local Services Mackinac, they apply their experiment to solve the problem and to manipulate to customer ... staff of the Customer totally concern with bad Attitude .

still i have fllwig complained ...
Duro Is not Physically fit., (Engines sound, Break Nut Bolt, balancing, stand rubber come out.)
Great Mileage problem.
no billing process .
These above problem in after three services & under warranty... No durability of mahindra dure more over the the greater dealer support further i am look forward to Company support .



If the company have the procedure to take back the same, i shall be very happy from this unnecessary Trouble

With regards

Ruchit Sharma
+91-[protected]
09.[protected]@gmail.com
Rameshwar colony
Moradabad (U.P) 44001
Dear Mahindra senior officials,
I am from Mandi H.P, If you ever happen to read consumer complaints so pls dont make false statements to sell your products. I bought RODEO in late 2010 but right from that day mileage of my RODEO did nt cross 25; after all services and promises . i preffer to use my car instead of this junk. Either your dealers are not having good mechanics for proper servicing or your product is poor.


REGARDS
CHIRAG
[protected]

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