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[Resolved]  Mahindra Scorpio — Clutch Problem

Dear sir,

First of all I would like to introduce myself as a BIG Scorpio fan. I own a scorpio slx crde model 12/2007 from Shri Mohan Motors, Rewari of which I am very proud.on my car.
The vehicle has been a joy to own and I am very possesive about it, but aftr 2 moths, hardly used it for 3000kms when a noise came from CLUTCH PADEL. & GOT VERY HARD.
Service guys said all the Scorpio of this BATCH have problem with CLUTCH PLATES & the only solution is replacement of CLUTCH Plates.But their W.Supervisor ordered them to
remove cl.padel spring from inside.After that I have complaint them many times, but there is no saticfaction.I have complaint to Mr.Lakhvinder{[protected]}, TOLL FREE NO-[protected]
Complaint No:-IC 27/0006.Now a new poblm is" main shaft rr wheel bearing broken.On Dealership they told "The Complete Shaft vll be changed i.e 8500/-".Sir, this is my last request to you.
Please solve my above 2 poblems.After that I will take a ligel action to MAHINDRA & MAHINDRA MOTOR CO.

regards,
VIKTESH ARORA [protected]@rediffmail.com
ARORA AUTO CENTRE.
DEALER-TVS MOTOR CO.
BAWAL ROAD BY PASS CHOWK
REWARI
PH[protected]
MOB - [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet

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SIr,

please refer the complaint i had mail to the mahindra e mail. [protected]@mahindra.com, follows the copy of e mail i had sent, please guide me exactly wht i have to do, where to contact properly.

regards,
Pramod shinde


Vehicle: mahindra scorpio
chassis No. : maitb2han82d75549
engine No: ha84d15235
regd no. mh43v6672

Complaint : Clutch Problem

Sir,

I have purchase scorpio 21.05.08.

after 23.05.08 my vehicle clutch problem started- clutch get stuck inside and for vehicle to drive have to pull clutch paddle by two hands forcefully, vehicle get stuck on the spot, so i visited your seervice station - GMS Motors Pvt.ltd., CST, kurla - they told us that, it is problem with some bush and it is not available at that time, and they set the vehicles clutch and handed over to me,

But the same problem arises, while i was driving the vehile at the average speed on 08.06.08 suddenly the clutch got stucked on the main road, and my vehicle suddenly stoped and we meet with an accident and my bumpers smashed, by the grace of god, nothing fatal have happened. Again i had visited your same service station - they told me the new problem and told me that, some rat had stucked into your altinator and thus the systems failed and even your belts slips, and they charge me for belt setting vide invoice no. mnm[protected] dt.09.06.08. and for the bumper they ask me to wait till insurance process, and bumper was not available.

my point is that, if my belt was sliped on suday how i had drive the vehilce to my residience from accident site, and again in the morning how the vehicle started and parked into the service station premises. I ask them the same question, but they failed to satisfied me on this ground, in this all mess, my major problem remains the same.

If i would have been on high way with a much more pace and speed, and your vehilce clutch was stucked what will happened to me and my family. you just imagine the situation.

I with this mail, ask you to give us reply at once. I was on heaven to purchase your vehicle, but now i scared to drive and even my family scared to ride with me, i am a busy man, need to drive about 100 to 200 km per day, if such a case why i had purchase your vehicle? kindly reply me at once. I want immediate action in this regards, Now my vehicle is into the service station, and i am not going to take delivery for the same untill you would have take gurantee for my clutch problem. OTHERWISE REPLACE MY WHOLE CLUTCH SYSTEM OR WHOLE VEHICLE.

Your service station ask me for a new bumper about 26, 000.00 in that, they say about 20000.00 insured, but why should i pay with my insurance, it is manufacturing fault, not my fault. I am not going to pay a single paisa, nor i can redeemed with my insurance.

Unless and untill, your reply in this regards is awaited, after that, i would think about the consumer forum.

It is a matter of me and my family's life. Reply at once.

regards,

PRAMOD S. SHINDE
[protected]@rediffmail.com
mob No. [protected]
28255995
your facility is not good i am so afraid because complane kar ke thak gaya hu yaar koi sunvai hi nahi hoti hai
i like scorpio suv. it is great suv by m&m. engine is very powerful
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Sir,
I have purchased my dream vehicle SCORPIO M-HAWK on 13/3/10 fro m/s SRI MOHAN MOTORS, ROHTAK, HARYANA.
I was surprised to see the attitude / behavior of the concerned persons in the agency. I was delivered the vehicle with following defects :-
1. Electrical lead missing from under the dvr. Seat.
2. Remote for audio sterio missing.
3. No body at the agency new / not trained about the electronic sensors and equipments.
4. Alloy wheels having tool marks as the tyres were already changed with another vehicle.
5. Tool kit missing completely.
6. Manual for audio missing.
7. IF YOU CAN GIVE THE TYRE DETAILS FROM COMPANY I CAN ASSUR YOU THAT THE TYRES ARE ALSO CHANGED.
8. Last but not the least bill given was for 968000/- and the draft taken by my bankers was for 986000/-. Extended warranty of 2 years is 9999/- . where is my balance amount.
When asked for the above difects the reason given was :-
(SAAB KISI NE BADAL DIYA HOGA, DOOSRI VLX GAADI AAYEGI TO USKA NIKAAL KAR AAPKO DEDENGE)
Somebody must have change these items, we will give you these items when we will receive another VLX scorpio for sale.
ISN’T IT RIDICULAS

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