[Resolved] Make My Trip / ICICI Bank — Refund of the failed transaction money

ravic88

from Gurgaon, Haryana

Address:

Delhi

Hi,

My Name is Ravi Agrawal. I made transaction for MakeMyTrip of 27000 for intercity car booking.

I made transaction online via ICICI bank net Banking. My first transaction got failed on 11th ?July 2012, but my money got deducted. I contacted Makemytrip they said they haven't received first transaction money and hence I made payment again on 12th July 2012.

Failed transaction : on 11/07/2012 BIL/[protected]/MAKEMYTRIP INDIA PVT/IN

Successful: on 12/07/2012 BIL/[protected]/MAKEMYTRIP INDIA PVT/IN

Its 21st July 2012. I haven't received my money yet. I contacted ICICI bank they said money has been transferred to Make my trip on 12th July 2012 itslef while Makymytrip is not responding on mails and on calling denying for this.

ICICI team has given reference number : in1207b05810p01

I request you to please take this in light and get my money return.

Regards,
Ravi Agrawal
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Ravi,

We have noted down your contact number. Our official will contact you to assist you for the same.

Regards,
ICICI Bank Customer Service Team

MakeMyTrip India Customer Care

from Gurgaon, Haryana

Dear Sir,

Our representative has been in touch with you and the problem stands resolved from our end. In continuation to your correspondence with our representative we hope your issue stands resolved to your satisfaction now.

Regards
Team - MakeMyTrip Care

ravic88

from Gurgaon, Haryana

I received money but i got after 16 days. I want reason of delay and interest of money 27000.