[Resolved] MakeMyTrip — refund status | |||
Hello, My name is Sumit Dey & I had booked a domestic ticket for the MUM-CCU & Return CCU-MUM Sector. --> Initial Booking was done for 3rd-Dec & return on 6th-Dec --> Then the same was rescheduled to 15th-Dec & return on 24th-Dec --> Once again it was rescheduled to 20th-Dec & return on 30th-Dec (rescheduling done directly through the airlines as makemytrip server was down) --> Finally I got the ticket cancelled through Kingfisher on 19th-Dec & got an alert from Kingfisher as stated below in the mail received. The airline confirmed me the refund amount of 6000/- plus change, which I immediately called makemytrip & conveyed the message. I was told that it will be refunded on my account within 5 working days. But after almost 10 days again I called makemytrip to enquire about the refund status I was told the airline is yet to confirm & we will get back to you once confirmed. Again on 4th-Jan-12, I called makemytrip to enquire the same but to my surprise nothing was processed. A complaint (Complaint No. IN1112R0129562) was registered & I was assured that someone from makemytrip will call back within 24 hours but no one called me. Since then I have been calling makemytrip every now & then only to brief the entire story again & again with no concrete solution. I have assured by so many customer care representative like; will be getting the refund amount in 5 working days.....but with negative result. Many times I got very rude & rough behavior from the tele executives (I guess if it is recorded, just listen to the conversations I had. you will be get at least 20 calls in my name) I fail to understand where is the issue & why it is taking so much of time to get the money refunded?? If this is way makemytrip works then will never ever do my reservations through this for sure!! So this is my sincere request for getting my money refunded ASAP. Regards, Sumit Dey [protected] Forwarded message[protected] From: <[protected]@flykingfisher.com> Date: Mon, Dec 19, 2011 at 9:38 PM Subject: Kingfisher Airlines To: [protected]@gmail.com Dear Guest, Your PNR HUHFHO on Kingfisher Airlines has been cancelled. We look forward to welcoming you on board soon. This message is auto generated and no response is required Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 16 Comments | |||
Comments
About Air Tkt. Sir I have been booked from my account through online banking. but ticket copy of same not recived to my mail. please send a ticket copy to my mail so that i can receive for my travel purpose pleas. My Coupon No.FLT[protected]
Dear Customer,
With reference to your post above, please note that our customer service representative will contact you within 24 hours to assist you further.
If you do not hear from us within that time, please write to us at [protected]@makemytrip.com and quote your Booking ID or reference number so we can retrieve details of your reservation promptly.
Regards,
MakeMyTrip Care
With reference to your post above, please note that our customer service representative will contact you within 24 hours to assist you further.
If you do not hear from us within that time, please write to us at [protected]@makemytrip.com and quote your Booking ID or reference number so we can retrieve details of your reservation promptly.
Regards,
MakeMyTrip Care
Dear Customer,
With reference to your post above, please note that our representative has contacted you regarding your refund case and advised you to send the documents, please share the same with that particular agent and if in case you didn't get any revert from him, do write us a mail at [protected]@makemytrip.com quoting your booking id in subject line.
Regards,
MakeMyTrip Care
With reference to your post above, please note that our representative has contacted you regarding your refund case and advised you to send the documents, please share the same with that particular agent and if in case you didn't get any revert from him, do write us a mail at [protected]@makemytrip.com quoting your booking id in subject line.
Regards,
MakeMyTrip Care
Make My Trip — refund status
i booked ticket on 19 Oct 2012 but due to some technical error ihave not received any confirmed status from company so i raised complaint to c care and they have given Reference ID[protected] saying that amount will refund in 72 Hrs already its more than that still no response from them I booked ticket to Delhi through Train No. 12641 Tirukural Express Chennai to Delhi. I Booked on 11th April 2014 and the Make my trip Booking ID is NR[protected]. I have also booked for return journey also by the same train. But while booking I got information with full details as that of a ticket with the information that due to technical issues your booking could not be made. Kindly note that we will initiate a full refund of the charged amount within 2 working days. We recommend you try making the booking again." Simultaneously I got sms stating that the refund will be effected within 7 days of otherwise 15 days which will reflect in my bank account. Since I did not receive any such credit to my account, I raise a complaint on 22nd April stating all these details by attaching the information document along with my mail. I got an immediate reply (may be auto reply) stating that "A Reference ID[protected] has been assigned for your query. You are requested not to change the subject line containing the Reference ID when replying to us to enable us to serve you better.
Our team will check the case and respond to you. If you require urgent assistance, please feel free to call us on our toll free number at[protected] or +[protected]from networks in and outside India).
After that mail neither I got refund nor any information from them, if my complaint is on process. The total amount of refund is Rs.8600/-. Please let me know the fate of the transaction.
Our team will check the case and respond to you. If you require urgent assistance, please feel free to call us on our toll free number at[protected] or +[protected]from networks in and outside India).
After that mail neither I got refund nor any information from them, if my complaint is on process. The total amount of refund is Rs.8600/-. Please let me know the fate of the transaction.
I booked my ticket from ratlam to pune of 31st may...btt itbis cancelled because of wrong irctc username...now I make 15 calls to make my trip help line no. ..nd everytime there are saying to wait me for 45 minutes...now whatvi do?? My reference no is NR[protected]
Dear Yusuf,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the debited amount. As we have investigated the issue and found that full refund of INR 1, 580 has been processed on 04th May16 with RRN number #[protected] . Hence we request you to check with your bank for the same.
Kindly do let us know once the refund received by you.
Assuring Best Services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the debited amount. As we have investigated the issue and found that full refund of INR 1, 580 has been processed on 04th May16 with RRN number #[protected] . Hence we request you to check with your bank for the same.
Kindly do let us know once the refund received by you.
Assuring Best Services.
Team-MakeMyTrip Care
Wrong Commitment plus no reply from makemytrip
I have purchased policy against my travel from make my trip .They have double the charges for the policy and provided the one with the lowest priceHotel room not same shown in pix
On 16 June i booked a hotel ...but when I check in to hotel ...hotel room are not same shown in make my trip after discuss with reception he said it's not our hotel pix...nd room service is too bad also room are nt Gud ...it's tollaly not vale for money ... Dear Mandeep,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
on 3rd February 2016, i tried to booked my flight from srinagar to jammu with ID NF[protected] but unfortunately due to some technical reasons i was informed by MakeMyTrip team that my booking has failed while they assured that they have submitted the refund amount to concerned SBI bank and full amount of Rs10816 will be transferred within 1 working day. but two days have passed and my account is not yet debited. now talking to the customer support they extended the refund date to next friday. Now looking at the complaints of others, i feel like MakeMyTrip is on a fraud spree. i request you kindly go through my complaint genuinely otherwise i will sue this company in consumer court and will take into account media as well.
Booking Name: Moomina & Sabzar
Booking email: [protected]@gmail.com
Booking mobile number: [protected]
Booking Date:[protected]
By your negligence i am not able to attend my interview at jammu for assistant professor. you have killed my chance of being appointed as Assistant professor in central university...
address my problem immediately
Booking Name: Moomina & Sabzar
Booking email: [protected]@gmail.com
Booking mobile number: [protected]
Booking Date:[protected]
By your negligence i am not able to attend my interview at jammu for assistant professor. you have killed my chance of being appointed as Assistant professor in central university...
address my problem immediately
on 3rd February 2017, i booked my flight from srinagar to jammu with ID NF[protected] but unfortunately due to some technical reasons i was informed by MakeMyTrip team that my booking has failed while they assured that they have submitted the refund amount to concerned SBI bank and full amount of Rs10816 will be transferred within 1 working day. but two days have passed and my account is not yet debited. now talking to the customer support they extended the refund date to next friday. Now looking at the complaints of others, i feel like MakeMyTrip is on a fraud spree. i request you kindly go through my complaint genuinely otherwise i will sue this company in consumer court and will take into account media as well.
Booking Name: Moomina & Sabzar
Booking email: [protected]@gmail.com
Booking mobile number: [protected]
Booking Date:[protected]
By your negligence i am not able to attend my interview at jammu for assistant professor. you have killed my chance of being appointed as Assistant professor in central university...
address my problem immediately
Booking Name: Moomina & Sabzar
Booking email: [protected]@gmail.com
Booking mobile number: [protected]
Booking Date:[protected]
By your negligence i am not able to attend my interview at jammu for assistant professor. you have killed my chance of being appointed as Assistant professor in central university...
address my problem immediately
My 17th Dec flight from Mumbai to Hubli was Cancelled by Indigo due to Covid.
I cancelled my ticket on 5th Dec 20.
And requested MMT for refund.
As per MMT assurance, fund will be back in my account Between 8th Dec to 11th Dec.
I have not received the fund till today (14th Dec 20).
Please find attached MMT Status Snap Shot
![]()
I cancelled my ticket on 5th Dec 20.
And requested MMT for refund.
As per MMT assurance, fund will be back in my account Between 8th Dec to 11th Dec.
I have not received the fund till today (14th Dec 20).
Please find attached MMT Status Snap Shot
I have book my flight ticket on 1st April of 2020 and it is cancelled flight on 22 of October it is having in process please resolve me
My mobile number [protected]
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My mobile number [protected]
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Makemytrip / Ticket Refund — Refund Problems and Rude Behavior
My wife Sheetal had her Makemytrip booking for Jet Airways on 03.11.2009 from Newark (U.S.) to Mumbai, which we canceled in last week of October directly with Jet upon advise of Makemytrip Tele-Executive. After I canceled the ticket, Makemytrip could not find my records in their Database to advise the refund process. They asked me to get the records from Jet Airways, which I did to co-operate with Makemytrip in order to make the process speedy. After supplying them information received from the jet, I got messages from their executives by emails (2 or 3 of them), from [protected]@makemytrip.com, that refund is in process.After a while, Makemytrip suddenly stopped communicating from [protected]@makemytrip.com and their tele-executive say they can not trace my tickets or any records. I have used Makemytrip for some 7 India-U.S. tickets in last two years, still their behavior is very rude. They feel if they keep on avoiding
me, I will give up on money.
I want to file the suit for damages. I have all email communications as proof, in addition to cancellation proof from Jet airways.