[Resolved]  Manappuram Finance — Gold chain missing from their locker

Address:Bangalore, Karnataka

Hi

We had kept our gold chain which is close to 37grams at Manappuram Gold. And yesterday when we went to take it back they say the chain is missing from their locker and they accept that the mistake is from their side and are ready to pay for the chain as per market price. So my question is should i pay them the loan amt because that was my moms marriage chain and she is emotionally hurt. So can i ask for any compensation. please help me out. They also told me that they had a auditing 3 days back so they doubt if that auditing person would have taken it.

Please tell me what to do
Regards
Nihas
Was this information helpful?
No (0)
Yes (2)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hai Nihas,


the answer is simple, jo go through the current price of gold and also mention that about antique item, because you said that it was moms chain.so my opinion was to accept the montly and also the uncarefulness charge.charge should decide u only.

thanks

manappuram finance — Duplicate 500 Rs Note

Dear Sir,
My name is ''Shaikh Nisar'' and i have take a gold loan 305000 Rs last year December 2010 Month and it was remburse on 23february 2012 due to gold price hike and reembursement money as per valuation i got more 69000 as on dated 21 february 2012,
The matter is out of 69000Rs 50000Rs i have given to my wife to deposit in the ICICI bank on my account when she went to deposit in ICICI bank and when the cashier check all the money one 500Rs its duplicate and they dont want to return back and that time i was unable to come in bank so i told to my wife talk to bank manager and told him return back that Rs and take new 500Rs, but they denoed as per RBI rule, idesperate and told to give me some rference record so they made ''Annexure'' and hand over to my wife the same annexure i taken and went to Manapuram Finance at Ghatkopar branch but after One month because i was bussy on my dutty.............when i told to manapurram finance manager this is the annexure please give me 500Rs as u have given a duplicate not but she denied to give me back my money when i asked kindly check your record that date as per serial not or u can come to ICICI bank for verification but she totally denie and told me that cashier already resign and we are not responsible for that....
My querries No. 1 ...............why cashier has resign is this good every month cashier change.
2) Manapurram manager not accepting my querries when iam showing a Annexure, atleast she can verify the matter....
3) Last querry how we assure that next time when we collect the money from cashier it is not a duplicat money even they have machine checker ....
finally i didnot get money back and what shall i do shall i book complaint against manapurram in police station and check cashier all money may be they are cheating to lot of people.....
Thanks,
No one has reply of my complaint...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Karnataka
    India
    File a Complaint