Maruti Auto Card — fuel charg billing

 
9 Reviews
India
 om prakash gupta
I am useing maruti auto card issed by citibank.The citibank card no [protected].On this card ,I have taken petrol in my car twice from Indian oil petrol pump in Bhopal .I got the machin generated payment slip from th dealer.But it is surpriseing t o not that every time the 2.5%surcharg is billed,which is wrong.Please waive this ,since this fuel surcrarge is exempted on filling of fuel in the vehicle from indian Oil pump.
Please do the needful immediatly & isse thr correct bill for payment.
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i just wanted to know whether there is any insurance coverage for maruti auto card in case of death of the card holder.
regards,
sanjana

Maruti Auto cards — Non receipt of Card

Hi, I am Ajay Sharma. I have your Card No. [protected]. A month or so back I have written a complaint about two things:
1. Address Change
2. Name Change

I have sent a written complaint about these two to your office with all the required documents.

I have recieved the Credit Card statement on my new address but to my utter surprise, the physical card is still not delivered to my address.

First call I recieve from Blue dart that the name of Building is not mentioned in the address. I gave him the name of the Building and they told me that it will be delivered but it did not came, then I called Blue Dart and they told me that You have to speak to Citi Bank.

Again I recd a message that your card has been despatched thru Blue dart, pls check... then I called them and to my surprise they told me that it is on Jaipur address.

Then I recd a message that we are unable to deliver your card on the address mentioned in our records.

Please resolve the issue as you are also loosing revenues and I am also not able to use the Card.

I have already submitted all the documents and you have done the add change and despatched the reissued card but I have not recieved it.

Ajay... [protected]
I have been complaining this for last 2 years, same reply is that there is no Citibank EDC machine in whole Bhopal therefore using this card for filling petrol is non sense & always a pain to reverse the 2.5% surcharge.

The redemption of points is also problem in Bhopal, no petrol station is agreeing for redemption of points against fuel.

Since I am interested to redeem thru fuel only not by shopping.Please help us!!!
Same happens to me. I filled petrol from two of the indian oil petrol pump in chennai. For one fuel charge is waived and for other it is being charged
Dear sir,
I am useing maruti auto card by citibank.i have earnd 3700 auto point
but i can, nt redeem my point.
i have complaint so many time in citi card and maruti customer care but his not solve my problem, His giveme reff. no. only. never take the action. pls that is very odd sithution for me.

Thanks
virender singh
[protected]
I am useing maruti auto card issed by citibank.The citibank card no [protected].On this card, I have taken petrol in my car 20time from Indian oil petrol pump in lucknow .I got the machin generated payment slip from th dealer.But it is surpriseing t o not that every time the 2.5%surcharg is billed, which is wrong.Please waive this, since this fuel surcrarge is exempted on filling of fuel in the vehicle from indian Oil pump.
Please do the needful immediatly & isse thr correct bill for payment.
I went to Maruti Dealer (Modern Auto in Chandigarh) for redemption of auto points, but they refused to give any accessories against auto point.
Maruti Auto Card is nothing but a cheating. I received the Maruti Auto Card in early 2008 while it was a joint venture with Citibank. Later it was transferred to SBI and was informed that the total points in Citi bank card will be transferred to the sbi card. Though i earned 4066 points, no dealer in Trivandrum is ready to take the card. Now they say that only citi bank machine is there and no SBI Card machine is available. To my dismay i also received an annual membership fee levied on the card for which i have not used it for the past one year. This autocard is simply cheating.

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    Maruti Auto Card - fuel charg billing