[Resolved] Maruti National Insurance Company Ltd

[Resolved] Maruti National Insurance Company Ltd — Slow Claim Process

V vikas r bantia from Bengaluru, Karnataka

My father Purchased a Maruti Wagon R on[protected] from & was insured for Rs:-3, 50, 000/-. But due to company manufacturing defect/service defect the back wheel hub had been broken which made the vehicle to roll over on the road & was the reason for the accident which occured on[protected]. Since I was driving, I informed the nearest police station & Maruti Dealer of Bellary (K.P.F.Ltd) about the accident.Thank God Luckly No one got injured. I tochened the vehicle and left it to Maruti Dealer of Bellary (K.P.F.Ltd) on[protected] & asked for estimate. I received the estimate after 6-7 days which amounted to Rs:- 2, 85, 000/-& the Insurance Claim Form was submitted. But till today[protected] we have not received any claim .The Surveyor is saying that the file is under process at Regional / Divisional Office or some times he offers us to settle for full settlement for Rs:-3, 00, 000/-. Both Maruti National Insurance Company & Maruti Dealer of Bellary (K.P.F.Ltd) are not doing justice . How can a person who owned a new vehicle for Rs:-4, 40, 000/- (Inclusive of Road Tax) just three & half a month ago can accept Rs:-3, 00, 000/- for full settlement. I just want to know on what basis they are offering such a low amount & what % of depreciation had been deducted. I am just thinking to go for the Consumer Court against 1) Maruti Suzuki Pvt Ltd., for selling defective goods. Due to our good luck we have been saved . Coming alive after 3-4 lapses of the vehicle due to back drum hub breaking is not less than a miracle. 2)Maruti National Insurance Company for delaying in the process of settelment Please help me in this matter & suggest me for the next step Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Sahil Rana

from Mumbai, Maharashtra

Friend m sahil from Chandigarh before buying maruti's car, i was very impressed by the company's quality but now really i have experienced that nobody is taking care of customer, neither company nor dealer and now do not expect any thing from Court but i'll suggest you to go to consumer court, , they are really ignoring their customer and remember do not go for Maruti Insurance, But They will see the result of their ignorance in few months . I'll suggest nobody should go for any maruti car. If you still want to have thats your choice but mine will be not Again of Maruti's company.

Sahil Rana

from Mumbai, Maharashtra

vfashions

from Lucknow, Uttar Pradesh

I m the owner of maruti esteem car, and the customer of national insurance company too. m not at all satisfied with the service of T.R.Sawhney motors pvt. ltd. badli ...We people think that these service stations are costomer supportive but as their dealing i saw, i think they make their customer harras too. Instead of solving the problem of customers, they create the problems by themselves n blame the customer afterwards . I am really disappointed by their service.
please help me so that i can change my thinking about the company...

Kulbir singh

from Delhi, Delhi

I got renewed my insurance from maruti at naraina, delhi. My car broke down at Badli on 31.10.2009 at around 6 pm. i rang up at naraina and they gave me the number of maruti on road service. Repeated calls on 39891515 & 1800 4200 told me that i am a valued customer and a representative will got in touch with me shortly. Till date i am waiting to hear from them.

Anurudh Krishan Pushkarna

from Delhi, Delhi

I Anu Pushkarna From The Hindu Newspaper Had Purchased Zen Lxi in 2004;By Paying All Type of Taxes As Mentioned by Maruti every year by year;But now in 2010 I gave Cheque of Rs.6575/- to Maruti National Insurance on 14th Feb, 10 and till now Dated 04th Mar, 2010 I have not got My Insurance Certificate;I have the Recipt given by Maruti I which all the details are mentioned For Car No: DL9CD 6714 and I was told that I would get Insurance Certificate on 26th Feb, 2010 As it was Last Date...Now Who Would Be Responsible if Cops Stops Me and check out for papers of my Car...I am Having this Proposal Form No.13842808 only, Contact me ASAP for the quick results on my contact numbers [protected]/81;and their is a stamp of Fair Deal Cars Pvt. Ltd from 485/A, Main G.T Rd, Jhimil, Shahdara Delhi 95...I want the Results ASAP...

L.R.VAID

from Than, Gujarat

I, L.R.Vaid, from Mohali, constrained to point out that my Alto Car met with an accident in June 2010, The Body Manager of Berkeley Auto Mobiles Chandigarh and the Surveyor of Maruti Insurance/National Insurance Company Ltd., not only vehaved rudely but also refused to entertain my claim for high value damaged parts of the vehicle. I am disappointed with their behaviour and services.

Kuldeep Bara

from Jorhat, Assam

After accident of my Maruti swift I repaired it in Maruti's authorised service centre, i.e. Sharma auto mobile, Manendragarh in the month of Jan-2011. the owner of the service centre assured me that your claim will be settled in the month of Feb-2011 through NAtional Insurance, bilaspur as I got my car insured from Maruti National Insurance. I wrote many times to the Bilaspur office of Nationl Insurance but till today there is no responce from the other end. Shall I go to consumer court? please suggest...