[Resolved]  Maruti Suzuki — Poor Service from Maruti Dealer

Recently I have given my vehicle for service at Mandovi Motors (Wilson Garden Service Station) Bangalore.

I was facing various problems while I submit my car to them.

I told them specifically to check my vehicle to inspect and troubleshoot the issues, but the some of the below problems are not resolved after service. But even after the second visit my Car is still having the below mentioned issues. I paid around Rs.3100/- towards the Spares and Service charges for my car but it is not worth paying it. I am totally fed up and frustrated with Mandovi Motors, and in short words and they are not meeting the customer expectations.

Please can you advise me a Maruti dealer in Bangalore who really cares about the customer and provides a diligence service to the customers and fixes the problems?

DATE of Service: 05/Mar/2009

VEHICLE NO: TN02 L 8221

S. No. Action Items Tracker Status

1 66000 Kms General Service Done, but not satisfied
2 All Doors Rattling Noise, Still having problems, Not Resolved
3 Noise at the Back side body of the car /backwheel/Dicky door/Suspension etc Not resolved, Mandovi Says that there are issues with Petrol tank
4 A/c Not cooling properly Resolved
5 Dashboard and Body Vibration, Still having problems, Not Resolved
6 Gear Lever Vibration Resolved
7 Check front and rear Brakes Brakes are slipping, Still having brake problems, Not resolved
8 Coolant Top up Resolved
9 One of the Back seat doors not opening Resolved
10 Check Battery Resolved
11 Fix the Rear Bumper properly Resolved
12 Steering Wheel play is hard Resolved
13 Replace Engine Oil and Oil Filter Resolved
14 One of the parking light in the front is not working Resolved
15 Right side mirror to be replaced Resolved
16 Engine Flushing Resolved but I do not know how far it is true, need to be checked
by Maruti

Thanks in Advance and Need all your support.

warm regards,
Navaneethakrishnan