[Resolved]  Maruti Suzuki — no delivery of maruti alto lxi car, after receiving full payment

Dear Sir,



My wife have booked Maruti ALTO LXI metallic at Maruti car dealer Fairdeal Cars Shahdra Delhi on 13/12/2009 with receipt no. 6214 for payment of 5000/ ( five thousands) through cheque no. 655610 ( O.B.C.) dated 12/12/2009 and 10281/ ( ten thousands two hundred eighty one ) on 19/12/2009. Chasis no. of booked car was MA3EV[protected]. Dealer promised delivery of car before 22/12/2009.Balance amount of Car was paid on 19/12/2009 through banker cheque ( 2,35000/ TWO LACS AND THIRTY FIVE THOUSANDS) from SBI as loan amount on 19/12/2009 and 30,000/ ( THIRTY THOUSAND FROM D.D. as margin money was piad from my wife Dr. Rashmi Tuli Gupta on 20/12/2009.Therefore we have paid total cost of car. Till now we have not received car. Dealer is daily giving me a new date. They have sold our booked car.Now they r saying this is due to problems from MARUTI manufacturing unit. They are also mentally harassing us. We both husband wife r doctors and we have a busy schedule, so because of this unnecessary delay we r facing problems in our professional life. We have lodged a complaint with MARUTI CUSTOMER CARE ON 25/12/2009 with complaint no. [protected]. Till now we have not received any call or solution from Maruti. I have tried to call ur regional office no.([protected]) also but nobody is picking the phone. We are facing financial loss also because my wife have to go to hospital to visit patients and we were having a maruti 800 car, because of their promise ,we sent the cat ot our native place Kanpur.So we are facinf mental, physical and financial harassement.
We rquest u to do some strict action against them.
Thankinhg U.
Dr. D.K. GUPTA AND
DR. RASHMI TULI GUPTA

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