[Resolved]  Maruti Suzuki — SERVICE CENTRE WOES

This is to bring to your notice the notorious ways with which the Maruti Authorised service center- M/S Car Care, BT Road, Kolkata has cheated me.

I gave my car to the service centre with Rattling Sound complain. The job was taken up by them on 21 Jun 08 and my car was returned to me on 25 Jun 08 with a bill of 31000/- (Invoice no. 071694 dt 25 Jun 08). the bill comprised of endless list of nut, bolts, fuse etc., which needed no replacement.

To add more - the actual fault was not rectified and the folowing additional problems were delivered with the car.
1. A/C was made unserviceable
2. Door light made unserviceable
3. Floor Mats are missing

It is really unfortunate that the dealership has been bestowed to such irresponsible goons who are out there to rob the people and thereby bringing bad name to the company.

May I request you to look into the matter and fix the service center. Suitable action against the service cnetere will be a great help to the people in general who goes to authorised service centers with faith. The case needs an urgent detailed investigation.

Kindly look if I could be refunded with the amount, as deemed fit, which has been robbed by your service center.

Note - Before giving my car to service center I got it checked with the local mechanic and he can give it in writing that all those items (charged in bill) needed no replacement at all.

Sqn Ldr C Bhattacharyya
Sqn Cdr Accts Sqn
Air Force Station, Barrackpore
Kolkata - 700 120
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Aug 14, 2020
Complaint marked as Resolved 
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Sir,
I send my Maruti Alto Lxi to regent Meerut Road U.P. on 9th Oct.2008 they said Serveior is not avalable and car was returned. Now nxt day I send my car again i.e. on 10th Oct.08 there was some editing to be done and same was submitted same day.after that I was told that I will get my car after 4 days i.e. on 14 th Oct. When I called them I got an answer tomorrow you will gewt it i.e. on 15th Oct. When I called them I got an answer that tomorrow You will get it i.e. 16th Oct.08. When I called them Againg on 16th I got an answer that tomorrow you will get it.
I wish to inform you that I never received call from them for the real status. Inspite of that the people over there did not disclosed their identity and misbehavied with me and bank the phone down.

I still do not know the real status from them.

Umesh Tyagi

[protected]
[protected]
This is in regrads of MAruti A-Star I bought the car on 28 nov 2008 and since then my car is not working fine. There is lots of issues and manufacturing defects coming the car as if dealer has sold one of the defective car to me.Issues coming with the car is that there is starting problem coming, power streeing is not that smoot and it uis giving sounds .
there is vibration in the engine which could be felt while sitting in the car.
was there any action from maruti for your request. even I had the similar problem.
dont buy AUTOCOP car security systems iam victim of recently by pucrahsing there systems on my NEW RITZ car, there custmor care very rude and frustrating, Iam facing issue from last 6 months and they never gave me right solutions .
my car maruti sx4 hr 51 x 0605 is full of rust.it started in very first year.and i even got it painted from maruti vipul motor. now its the third year and car is full of rust.each and every part is rusty. and maruti says car out of warrenty. theydont entertain me.
i want to tell you dude its manufacturing defect and not my problem. kaunsi car ko zang lagta hai bhala.
ill ignite this cat 1 day
[protected]
vaibhav

maruti sucks
Top gear Maruti authorised service center has over all cheated on us- ( Thane) Maharastra

I have a Maruti esteem and have given for repair and the Bill came upto 45000, i have given in the moth of May and till date the car visti to the service center every week, I have been agin given a bill of 6000, and, again of 5400, When later i was questioned that why is wrong with the car, I was been abused By the owner, I have gone through a mental harrasment.


It is really unfortunate that the dealership has been bestowed to such irresponsible goons who are out there to rob the people and thereby bringing bad name to the company.

May I request you to look into the matter and fix the service center. Suitable action against the service cnetere will be a great help to the people in general who goes to authorised service centers with faith. The case needs an urgent detailed investigation.

Kindly look if I could be refunded with the amount, as deemed fit, which has been robbed by your service center.

Note - Before giving my car to service center I got it checked with the local mechanic and he can give it in writing that all those items (charged in bill) needed no replacement at all.
dear sir,
this is brought to your notice that today i went to machino techno sales ltd 21/1a/2, darga road for the servicing of my car after an appointment with mr sanjay mitra, when i went threre, the gatekeeper asked me have any appointment i replied yes the gate keeper asked bring that person who given your appoinment i told him it is not my buisiness you confirm whether it it is true or not then suddenly the gatekeeper snatched the key of my car and pushed me out of the gate i was became surprised for this type of notorious act. the the manager came and told me take out your car without listening me any word. so the bitter exprience in my life and i request to the maruti authority for withdraw their service centre from this type of hooligans
I had The most disastrous customer service is done by popular cars, where I gave my car for servicing yesterday ie 3 Jan 2012.
They are minting money under brand Maruti on the most poorest service offered and under. Thier workers are low paid or they are un professionals or learners.

Request all Indians if you are buying Maruti Cars, Cars are good but re think and check your servicing in front of your eyes. Get it done in front of you, even if they insist to go and come back in evening, believe that they are fooling us. Even though you waste a day, you are doing good thing for your Car.

Do not get serve from Popular Cars Service Center especially Elamkkara, Cochin, Kerala.
I think Maruti has distributed their Authorised service station dealership for the sake of making more money and marking their presence as far and wide as they can to crate the impression of being easy to maintain car and Giving it and INDIAN FEEL

TOP gear Maruti's authorised service station at Kaserwadvali, Ghodbunder road, thane is the classic case of one of such service station.

Gave my car for suspension problem and for general servicing in the month of October, and come January, my Engine started to make terrible noise and was just a kilometer away from seiseing. On top of it, the way garage owner talks as if the car owner is an and doesn't know a jack about driving a car or owning it.

After this experience i have made up my mind to never go to any Maruti authorised station and my next car is NOT the MARUTI car, which is due in next 6 months.

I am going to talk to people about it and will spread the word as much around to avoid Maruti authorised service stations. Will also take up various social media's to mention these ill practices of Maruti.

Maruti really need to get their act together if they need to survive in this cut throat competition.


Maneesh Joshi

[protected]@gmail.com

Front car Glass

I had purchased a Wagonr car August 2013 last year .But after some time i am facing a lot off problem from Front Glass even in night i can, t see out side .so please take a action. Abhayjeet singh [protected]

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