[Resolved]  Maruti Suzuki Ritz — defects on new car

I have purchased my maruti ritz vxi on 21st Jul 2009 from jay bee tinsukia, assam
I have found the agency very helpful and co operating
the following problems i face during my drive
1. from the right pillar side, there are some sounds while driving which are very much annoying
2. the driver side wiper is not all smooth. it makes jerks after the first two or three movements
3. the fog lamp switch seems to stuck once in a while
4. no original mud flap for a a car costing around five lac (on road with accessories)
5. break not enough for a big car like this
6. doubt the actual mileage. does the company lied to the customers about the mileage part??????
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Aug 14, 2020
Complaint marked as Resolved 
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Dear I have a different problem, pls. check in your car

While driving on the highway at a speed of 75-85 Kmph / 2100 rpm, I noticed continuous jerks and vibrations which shakes the whole body and causes a lot of discomfort and headache while driving. These vibrations stop when the care touches the speed of 90Kmph or above
@Gopakumar P Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to [protected]@gmail.com...
@Gopakumar Do you still have problems with your Ritz or has it got resolved? Wd you recommend Ritz - Vxi or Lxi?
Sounds from the right pillar side are a genuine complaint - I get it. Iam in Bangalore and bought a Ritz Vxi

"doubt the actual mileage. does the company lied to the customers about the mileage part??????" - Very true. The milage is very poor. Frnkly comes to around 10-12 KM/litre in city driving conditions like Bangalore, where there is lot of swtiching between 2/3 gears. It might give 15 km/litre on Highway, but thats as most of our lives we use car for transit within City. So the claim of 15 km/litre on petrol within city is all bunkum. Another problem is the engine is actually not that calm, as it is claimed. IT IS a noisy engine compared to the earlier one's installed in Swift. The conclusion is that "never buy a car within a year of its launch. Wait for one year. Review feedback and then buy. I was a Ritz pioneer and must admit that I have been taken for one good ride !!!
All maruti cars are with cheap interior, no modern looks and high on price.They will snatch more money
[protected] at the time of sale itself compare to other companies.They are just encashing their all india dealer network and selling all junk to indians on a high price.Ritz is no where near to its competitiors Figo, Beat, i 10 etc. . Just compare models and you will find that they are charging for base model equal to high ends of other companies. They are enjoying the fruits of the follower kind of mentality of indian society.
Is your vehicle in OK condition now?
Vikas

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