Maruti Suzuki - Swift Dzire — Battery Problem

Address:

West Bengal

I had purchased a Maruti Suzuki Swift Dezire VDI from Machino Techno having the registration number WB06F0695. Date of delivery was 9/12/2010. All services were timely done from Machino Techno. The present mileage is 44243 km
We have recently encountered a starting problem due to malfunctioning of the battery which has started around a mileage of 40000km . The EXIDE company of batteries have had a look at the battery problem. The battery has a warranty of 2 years. I have extended the warranty for 3rd and 4th years but still the EXIDE company is refusing to accept the job of setting things right.
This unfortunately is a blow at the goodwill of the MARUTI SUZUKI. Please do the needful to solve the problem or else i will have to inform the proper authorities.

Now the service people are telling that the battery does not come under the warranty if the car crosses 40,000KM, but the battery always comes under time warranty and not kilometers. Mr. Rajendra Mishra of Maruti in Kolkata also said that he will give me a battery at a discounted rate of Rs. 8000, but when i contacted Exide, the leading battery seller, they told me that the same is costing Rs.7400, without any discount, in exchange of my old battery.

I hope strict and quick action will be taken against this and that i will be provided with a replacement as soon as possible.

Thanking You,
Dr. Biplab Kumar Kundu
[protected]