[Resolved]  Maruti Suzuki Swift Dzire — Fraud done by the Tanya Automobiles

Address:Meerut, Uttar Pradesh

We had booked Maruti Suzuki Swift Dzire with a Tanya Automobiles in Meerut on 31st Dec'2010, by giving Rs 25000. Then we paid Rs 1,15,000 on 23rd May'2011 reciept no- 758, Customer ID- [protected] as we decieded to take the car in the month of June which could not happen due to Family issue. Then we decieded to take the car on diwali so we called their sales person Devender who we were in regularly touch and informed him that we want to take our car. All the formalities were in process but two days before diwali Devender's ph no was switched off, We contacted Tanya Automobiles n we got to know that Devender has stolen money and ran away from their office. The GM S.S. Yadav, asked us to get our formalities done and we will issue us the car, this all happened in the month of November. Now all the formalities are done and the GM S S Yadav and the CEO Harsh Gupta of the Company has Backed out saying that we don not have your money, the reciept you have is duplicate and we cannot issue you the car. We Have even filed a complaint with Maruti Suzuki Complaint No: 91871569 on 23rd May'2012 but no action has been taken.
Looking Forward for your support.

Regards
Aakriti
Mail Id- aakriti.[protected]@ymail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Maruti Suzuki Swift Dzire — Cheating by Dealer

I had booked Maruti Suzuki Dzire VDi model within few days on its launch in March 2008. I had given Rs. 50, 000/- to Rana Motors, Delhi on 26th March 2008 for its booking and got the receipt. I was committed the delivery within 60 days and this was also written in the receipt.

After the expiry of 60 days in May last week, i started enquiring about the delivery of car. The deaer said the car is ready, but since i had taken loan against car, few papers were missing for disbursement. They promise that once i give those papers, car shall be delivered.

On June 12th, I gave all the papers and the loan was disbursed. Since i took loan of only Rs. 4.00 lacs, I also paid the remaining payment of around Rs. 2.00 lacs to them. They confirm that car shall be delivered on 17th June 2008.

On the evening of 17th June when i enquired about the delivery, the dealer said that car is under production so we have to wait 7 days more. I was really very very astonished by this remarks, as only 3 days before they took full payment from me and promised to delivery whithin 3 days.

Today is 13th July, 1 month has elapsed, since they took full payment from me, and still not delivered the car. I feel cheated. The dealer cheated me on following account.

a) Why did the take full downpayment from me, when they did not had car to deliver me.

b) Why did they give false promise again and again and failed to keep that.

c) They still are not committing any date of delivery. Is this the way the deal with a customer.

d) Why did the book the car, when the delivery is nor confirmed. They should stop the booking of car.

Its a pure case of cheating. The dealer must have sold the card intented for me to some other person on getting premium.

When we tried to contact the dealer, they are saying that they can refund the booking amount and cancel the order. It this the way after 4 months of wait and false promise is this reply.

I request Maruti to keep note for it. They should enquire about the matter, as to why the took full downpaymen of Rs. 2.50 lacs, on june 12th, when they did not have car to deliver. Why did they do this to us.

Maruti Dzire — dealers cheating on customers

i had purchased maruti swift desire vxi from competent motors.When i went for !st service i.e at 1000 km
the attitude of work force was very careless...secondly the worst part they tried forcing me to get rubber coating and informed me how maruti has used substand product..the metal on which chassis is fixed.Futher they forced me to intstal some ed kit or ld kit which stops carbon deposit in the engine...when i made fus they said u will pay letter for the subdandard engine which collects carbon ..my reason was if maruti desire had these problems Maruti should have taken care in the first place...only when i insisted that let me talk to maruti customer care did they aggre to take service... it was a bad experience how your dealers take customer for a ride ..fleecing money and also creating a bad impression regarding the product...jc no jc09003163

Maruti Suzuki Swift Dzire — bad work done

i have serivice my car maruti swift dezire by k.p automotive it is a authorised dealer of maruti suzuki this dealer is cheated me & all the work done is wrong or bad in quality.my mobile no-[protected]

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