[Resolved] Maruti Suzuki Swift — Regarding Ring Synchronizer in gearbox | |||
I Sheetalnath Indi, given the complaint on 26.10.2012 vide Toll free No of Maruti Suzuki regarding Ring Syncronizer at gear box,complaint No is-[protected] & I discussed with Maruti Suzuki dealer at RNS Gokul Road regarding the Syncronizer at gear box as that part has been replased two times at 70298 km on 25.05.2012 & 78457 km on 26.07.2012 again same problem i am facing at 89000 km as i discuseed with RNS motors Gokul Road Hubli they said that it has came to know that the whole system has to be changed at the time of replacement of Ring Syncronizer at gear box. So they have been told that time only we would have been changed whole system at first time only. And it is purely mistake of Maruti Suzuki Dealer,so asking regarding this now they are telling we will not give any guarantee for the Ring Syncronizer parts & it has to be replaced with our own cost. As the parts & labour work it self costing Rs-20000/- , so every time for 10000 kms is to change every thing with costing Rs-20000/-. so now we are asking to change that part with Maruti Suzuki people with their own cost. So every time it happens like this who is responsible for this. So take matter seriously & make us to comfort. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I am facing the same damn problem now on my Maruti Swift VDI 2009 model, she has done 1, 20, 000 kms. She does not down shift from Third to second which is a real inconvenience. I have read a lot of recent post on many Car portals where people are complaining about this same problem and the fact that the Service centers are pushing it back onto the Customers saying its wear and tear... this is not the problem with just one car but with other cars from the Maruti Suzuki Stable.. I am a HUGE Maruti Suzuki SWIFT fan and consider it the best Drivers car... However this experience has left me very sad and my trust with Maruti Suzuki is now diminishing.. I was thinking of going in for the new Maruti Suzuki Swift (Third Gen), but now I am reconsidering my decision and will definitely persuade other Maruti followers to do the same.
Please get your act together Maruti, goodwill can be lost in no time and I'm sure the management team with Maruti is aware of this. The whole country has trusted your brand for over 4 decades, but this is just drawing people away from your brand. Keeping in mind the new and number of options available now in the market shifting to a better and more reliable brand will be the option people will take.
Please get your act together Maruti, goodwill can be lost in no time and I'm sure the management team with Maruti is aware of this. The whole country has trusted your brand for over 4 decades, but this is just drawing people away from your brand. Keeping in mind the new and number of options available now in the market shifting to a better and more reliable brand will be the option people will take.
I too got the same problem twice...now an facing the same...its 2008 model...ecery time it costs 20000 na how to manage??
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we have changed two times of Ring Syncronizer at gear box at the mileage 70298 dated 28.05.2012 & mileage 78457 dated 26.07.2012 .
now we are facing same problem at the millage 89000.00kms . Asking about this problem to your Maruti Suzuki Dealer At RNS Motors Gokul Road Hubli-580030,now they are telling that Ring Syncronizer with whole Kit at the time of replacement of Ring Syncronize . So if they would have been tell first time only & now they come to know about that Ring Syncronizer with whole Kit at the time of replacement of Ring Syncronize . Now please this mistake leads due to the company so tell us change the whole kit at their own cost.