Maruti Suzuki / Sx4 — MOST HORRIBLE SERVICE FROM MARUTI SUZUKI

I own a Maruti SX4 and was the BIGGEST FOOL to buy a sedan from Maruti when it was launched last year. I have not been getting proper service for my car from RNS Motors. When I left my car for 3rd Paid Service on 9th May I had mentioned that there was a noise from the steering wheel and when I collected back the car that evening I had the same problem and it was not fixed and now it is GETTING ON MY NERVES WHILE I AM DRIVING THE CAR. After 2 days of the 3rd service the left headlight stopped functioning in low beam and also I am getting strange noise in the front when I start the car in the morning sometimes AFTER THE SERVICE. I also lodged a complaint with Anytime Maruti on 2nd June 2008, COMPLAINT NO# 667026 and I have still not got any response to the same.

So will I be getting any sort of help in sorting this problem? Or I should keep bearing with the problems of my car and keep on visiting the Maruti Service Centers and waste my time, energy & money and lose out on my sleep and work????????

I don’t know if this email will get me any response or not, but at least I AM TRYING MY HARD LUCK

Sincere request from me to Maruti Suzuki India Limited is that PLEASE DO NOT MANUFACTURE SEDANS AS YOU ARE NOT CAPABLE OF MANUFACTURING & SERVICING THEM.
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Maruti Suzuki / Sx4 — BAD CUSTOMER SERVICE AT DEALER

I have given my SX4 for accidental repair at TANYA MOTARS, MEERUT and to my worst experience my vehicle is not ready even after more than 45 days at Dealers Garage.
The dealer is delaying the vehicle for last 25 days day by day for one single part, not the vehicle is stuck with the dealer for a seat belt and everytime I inquire he has one or other excuse for the same (the material in not available at Factory, the material in under loading, the truck is coming, the material gets dispatched for some other place etc etc.)
I was quite assure during the purchase that alteast I will get good after sales services with the company having largest Dealer and Service Station network, but that was all a illusion and nothing else when it comes to the reality now.
I have complained the same to the company (MARUTI SUZUKI) but all in vain, now just waiting to get my vehicle back from the invisible network of excuses from dealer.
I own a Maruti SX4 and was the BIGGEST FOOL to buy a sedan from Maruti when it was launched last year. I have not been getting proper service for my car from RNS Motors. When I left my car for 3rd Paid Service on 9th May I had mentioned that there was a noise from the steering wheel and when I collected back the car that evening I had the same problem and it was not fixed and now it is GETTING ON MY NERVES WHILE I AM DRIVING THE CAR. After 2 days of the 3rd service the left headlight stopped functioning in low beam and also I am getting strange noise in the front when I start the car in the morning sometimes AFTER THE SERVICE. I also lodged a complaint with Anytime Maruti on 2nd June 2008, COMPLAINT NO# 667026 and I have still not got any response to the same.

So will I be getting any sort of help in sorting this problem? Or I should keep bearing with the problems of my car and keep on visiting the Maruti Service Centers and waste my time, energy & money and lose out on my sleep and work????????

I don’t know if this email will get me any response or not, but at least I AM TRYING MY HARD LUCK

Sincere request from me to Maruti Suzuki India Limited is that PLEASE DO NOT MANUFACTURE SEDANS AS YOU ARE NOT CAPABLE OF MANUFACTURING & SERVICING THEM.

MARUTISUZUKISX4 — MANUFACTURING DEFECT

I PURCHASED MARUTI SX4 IN SEP 2007 . THE CAR HAS MANUFACTURING DEFECTS SINCE THEN . ALL COPLAINTS TO MARUTI BUT THEY ARE HELPLESS SAYS NOTHING CAN BE DONE . EVERYTIME SAME ANSWER WE ARE GOING TO BE IN TOUCH.
I PURCHASED SX4 IN SEP 2007 . FROM DAY ONE THE CAR HAS MANUFACTURING DEFECTS . THEY HAVE NOT BEEN RECTIFIED TILL DATE . MARUTI DOES NOT ANSWER TO QUESTIONS, SAYS VIBRATIONS AND NOISES ARE FRREEBIES WITH MARUTI CARS . WHEN MARUTI CANNOT GIVE CARS WITHOUT MANUFACTURING DEFECTS THEN WHY SO MUCH NOISE ABOUT SERVICE AFTER SALES .?????????

Maruti Suzuki / Sx4 — manufacturing defect .

MANUFACTURIN DEFECTS IN SX4 . MARUTI NEITHER RECTIFY OR GIVE ANSWERS TO PHONE CALLS / MAIL/ QUERIES???????
SAME PROBLEMS . SX4 A CAR FULL OF MANUFACTURING DEFECTS.
I had similar bad experience about SX 4 . within 8 days of purchase, SX 4 started troubling like It stopped all of suddeen on high way on 13 th dec. near pulgaon. There was no mobile or on road help by SEWA maruti center of NAGPUR. I have to arrange on my own all the arrangements at my cost, mental torture, agony.

I am not going to take the things lying . I will fight for the consumers right till end.

Dr. uday bodhankar, nagpur

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