[Resolved] Maruti Suzuki Sx4 ZXi Model — MARUTI FOOLING ITS CUSTOMERS | |
The reference of Given email between Maruti Suzuki Ltd and us clarify the unfair practice of Maruti towards its innocent customer:- RE: Very urgent otherwise you will loose customer ! CRM:0020982 Thursday, 26 February, 2009 8:01 PM From: "Anurag Singh" <[protected]@yahoo.com> Add sender to Contacts To: [protected]@maruti.co.in Sir / Madam Today I talked to Area sales Manager of Maruti (Mr. Khshitij) He said that maruti is not providing the latest 2009 model of SX4 Zxi in Ghaziabad. But I saw the 2009 model of SX4 Zxi in Black Colour. If the ASM said that Maruti not providing the latest model then how the new model of SX4 Zxi (Black colour) appeared atMOTORCRAFT showroom, Sahibabad, GZB. Now I decided that In future, I will never trust on Maruti and its services.And always suggest to others to never trust for Maruti Brand. Because they fooling Inncocent people and selling out their old manufactured car at same price of new car. Its absolutely unfair practice by maruti. Its a totally irritated deal. My Last request to you Please Refund the whole amount 180000/- of booking without any delay because I have to purchase another Brand Car. Goodbye to Maurti sujuki India Ltd. and Motorcraft Pvt. Ltd. Anurag SinghS/o Ashwini Kr. Singh 34-B, Gyan Khand-4, Indirapuram, Ghaziabad- 201014 Phone no. [protected], [protected] --- On Thu, 26/2/09, [protected]@maruti.co.in <[protected]@maruti.co.in> wrote: From: [protected]@maruti.co.in <[protected]@maruti.co.in> Subject: RE: Very urgent other you will loose customer ! CRM:0020982 To: [protected]@yahoo.com Date: Thursday, 26 February, 2009, 4:49 PM Dear Mr. Singh, Thank you for visiting our website.We regret the inconvenience caused to you and are immediately forwarding your issue to the concerned department. You will hear from us soon. Please feel free to revert in case of any query or clarification.Regards, ANY TIME MARUTI (Call- [protected] or Toll Free[protected] International Toll Free Numbers: [protected]From USA and Canada) [protected]From UK) Please Visit us at <http://www.marutisuzuki.com>DLR & TSM 015 ======================================== From: [protected]@yahoo.com Received: 2/24/2009 7:27 PM To: ATM Queue Subject: Very urgent otherwise you will loose customer ! Sir/ Madam I would like to draw your attention toward the worst response and non availabilty of required car in your showroom. Actually I had booked for maruti SX4 ZXi (latest 2009 Manufactured) model in silky silver colour from maruti showroom "MOTORCRAFT SALES PVT. LTD., SAHIBABAD, Ghaziabad, U.P". I already paid him the booking amount of 1, 80, 000/- for SX4 Zxi 2009 model as on 11 feb 2009. Every formality has been completed in this regard. Its very disappointing that the available all model at this showroom, in SX4 ZXi are of year 2008 manufactured except one model which is Black in colour (2009 feb. manufactured). From last 15 days I am waiting for required 2009 model.But sorry to say that I can't wait more due to non availability of required car. If you are unable to deliver the new SX4 ZXi latest B9 or 2009 manufactured model in silky silver colour upto last 26 feb 2009 then I would like to switch over for New HONDA City i-Vtec model from Prime Honda Showroom, Ansal Plaza, Ghaziabad which is near to my house and ready to deliver their car soon. As the loyal customer of maruti, I wrote this problem to you. So please provide me the required car last upto 26 feb.or refund my booking amount otherwise I will opt for New Honda City from Prime honda, Ghaziabad. I hope you will take necessary action. Ashwini Kumar Singh 34-B, Gyan Khand-4, Indirapuram, Ghaziabad- 201014 Phone no. [protected], [protected] [protected][protected][protected][protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 11 4678 1000 [New Delhi]
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
If that particular model of 2009 sx4 model is not available as exhibited in the showroom refund of the advance should be given back to Mr. Anurag singh with a sorry note. Transperency is always improves the reputation of the company
Thankyou for providing this opportunity for expressing my opinion.
mouli