[Resolved]  Maruti Suzuki Wagonr — dealer complaint

Respected sir ,

My self Dr.N.K.Kuraichya. I would like to inform you that I have purchased a car from karvi by sub dealer Shyam motors-4367, on 30/06/2008. And he had brought the car from S B CARS (P) LTD.-2806
Sir, at the time of delivery they told me about the equipment lessing in the car.they said that “when the the car was coming from kanpur (S B CARS PRIVATE LIMITED) to karvi(Shyam motors) because of the driver’s mistake the Right side ORVH(powered mirror) was broken”. So I have refused to buy the car. Then he forced me to purchase the car & he promised me that he will provide me Right side ORVH(powered mirror) with in 15 days & he had written it on the delivery challan. Sir I have a copy of it.
Sir after one month I visited their showroom &asked them for the Right side ORVH(powered mirror).they said “ it is not available now, after one week it will be available”. Then I again visited there they again said it is not available.
After that I have visited 2-3 times again they always replied the same.
After all this in may 2009 I have complaint in maruti sizuki regional office, gomti nagar Lucknow. They promised me that in 2-3 days my problem will be shorted & they have give me a Complaint NO.- [protected].
Sir it is about to 7 months ,and no information is given to me.
Sir, I request you to take some hard action against it.

Car details-
Model => MARUTI SUZUKI WAGONR-VXI
Chassis NO=> 680832
Engine NO.=> 4505242
Registration NO.=> UP96/A6050

Dealer’s details-
Selling dealer code=>2806
Address => 123/772 B,(Part D&E), Fazal ganj, kanpur-208012
Phone: [protected],2224230,2224231
E-mail: sbcpl.[protected]@gmail.com

Sub Dealer’s details-
Mass code-4367
Address=> M/s SHYAM MOTORS, Bus stand, karwi(chitrakoot) 210205
Phone:[protected], [protected]

Compliant’s detail-
Name : Dr.N.K.Kuraichya
Address : Aara mill, birla nagar , near Gandhi school, opp. Shiv mandir, Gwalior (M.P.)
Phone: [protected],[protected],[protected]