[Resolved] Maruti Suzuki - Zen Estilo VXi — Manufacturing defect leading to loss: Inability of service centre in handling the problem
I am Anupam Kumar Jain owner of Maruti Suzuki - Zen Estilo VXI Aug. 2007 model no UP 16Q 8413. My car is sold and serviced by Rohan Motors, Greater Noida.
I detected problem in stearing and front Axle/Suspension just after 3000 K.M. of run. Service centre kept on doing wheel balancing and alignment instead of finding out the root cause of the problem. Vehicle is running on best roads of India still tyres have completely worn out in just 30000 k.m. Report of service centre authorities is to change all tyres.
I have been continuously complaining for bubbling, sound at the time of applyinh breaks etc. and visiting service centre averaging one visit per 1000 k.m. Stearing rod was changed and work on front suspension have been done under warranty but main problem has not been resolved leading to troublesome driving and loss of 4 tyres in just 30000 k.m. Further, frequent visit to service centre is not only wastage of time and money but a cause of irritation also.
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Aug 14, 2020Complaint marked as Resolved