[Resolved]  Maruti Udyog — BAD PERFORMANCE AND SERVICE

I BOUGHT A MARUTI SWIFT (DEISEL) LDI MODEL FROM KIRAN MOTORS(AHMEDABAD BRANCH) OF MARUTI UDYOG PVT. LTD.

I AM FACING A LOT OF PROBLEMS WITH THE CAR AND AM NOT ATALL SATISFIED WITH THE SERVICE THAT THEY PROVIDE.

THE MAJOR ONES ARE :

1) CAR MAKES A LOT OF NOICE.
2) THE HEAD LIGHTS ARE NOT ATALL GOOD(I JUST SURVIVED FROM A ROAD ACCIDENT)
3) THE EMPLOYEES DO NOT TREAT THE COMPLAINTS WELL.

4) TRY TO MAKE A FOOL OUT OF ME WHEN I ASK THEM TO CHECK MY CAR.

PLEASE DO SOMETHING FOR ME OR ELSE I WILL HAVE TO FILE A POLICE COMPLAINT AGAINST THEM..

THANKS

NITIKA BAKSHI
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The story is some what same with me... I had an accident a month back... logged police complaint and sent my Alto LX for repair. It was done but the QUALITY was lacking ... i sent it again... after that... vibration in the car body.. noisy inside... etc etc.. problems were there...

They politely took it back from me... to repair .. i got it today but there is another kind of knockin noise... i really do not want to take this car back now... sent oit back again...

You know... my dealer does the work... politely.. they are very nice but quality in work is not there.. if you send your car once to the work shop... it will be there only for the full month and for the next month... and till you do not want it.. but for sure.. work will not be done...

I do not know if i should complain against them... they are nice .. but still my work is undone and in since last month my car is most of the time in workshop only.. looks like i bough it for them... to keep it there as the demonstration model... fedup i am....
If i complain, i will not get polite service... next time.. as i am alone and no MALE is with me... i have to think twice before doing so...

I bought it from avneet motors... Udaipur.. and is still in the workshop of at Madari, Udaipur...
The officials of m/s Fair deal car Pvt. Ltd dilshad Garden delhi are very very irresponsible and have no manners deal with customers. I facing a problem with them

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information