[Resolved]  Maruti Udyog — NEGLIGENCE IN FULFILLING THE REQUIRED RESPONSIBILITIES

Address:

Delhi

This is to inform that I Harjit Singh the owner of maruti suzuki SX4 has been suffered from gre`at negligience from the car service centre. i have gave my car for servicing on 28th April, 2010 in the D.D. Motors, Mayapuri, New Delhi and they have made me spent more than 50,000 just for the name sake of servicing which is not up to the mark, and rather it was appalling experience from my side, it was as it is returned to me as given with no service done at all, My car is still standing with me having no means of transportation and suffering from great problem because of no response from their side and due negligence or disregard in fullfulling the demands of the consumer and not providing the appropriate after sales service as expected by the company with esteemed name in the industry for the quality of service they provide. the vehicle no. is DL9CQS 6291. i would like to complaint about the rude behavior of the executives at the service center taking the customer for guaranteed and not considering the application for a better service even though paying much more than it is worth. I WOULD ALSO LIKE TO DRAW YOUR ATTENTION THAT I HAVE PAID THE HUGE AMOUNT FOR SERVICING EVEN THOUGH MY CAR WAS UNDER WARRANTY PERIOD AND THEY DID NOT CONSIDER IT. SO i would like you to please refund if possible the amount paid by me for the service i didn't get and thus take some serious action against it.


I urge you to please look into the quality of the service work provided by the service center and customer complaint resolution provided by the Manager of such esteemed organisation. For any further details you can contact me anytime.

Regards

Harjit Singh
[protected]