[Resolved]  Maruti WagonR Lxi — DL 9C QS 7288-- HORRIBLE SERVICE EXPERIENCE

Mr. Iqbal (Service Engineer) from MUL had also checked my vehicle on the Saturday, September 27, 2008 and acknowledged the problem in the car (jerks, acceleration/de-acceleration) and promised to have the ‘clutch set assembly’ replaced to get rid of the problem



To my dismay, the problem STILL persists and I WANT TO LET EVERYONE AT MARUTI KNOW THAT THIS IS NOT HOW A CUSTOMER IS DEALT



I raised the problem with my car: (Check your records and the history of the vehicle)



at the 1st service
on the 9th September it was picked up again from my Rajouri Garden residence (Kuldeep- service Engineer)
on the 27th September AGAIN, by Iqbal with ‘Clutch set assembly” replace
yesterday, I’d called again to speak with Mr. Balwinder Singh & Ms. Rinki Chopra to raise my concern


I’M THOROUGHLY DISAPPOINTED AND FRUSTRATED WITH MY DECISION TO BUY A MARUTI INSTEAD OF A HYUNDAI



Please fix the problem ONCE AND FOR ALL, to salvage some of Maruti’s lost pride

NO RESPONSE YET... just a run-around from Maruti DD Motors Maya Puri
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Aug 14, 2020
Complaint marked as Resolved 
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Sir:
I had booked one Wagon R Lxi (silky silver) with T.S. Motors (India) Pvt. Ltd., Lucknow vide receiot No. 2134 (allotment No.[protected] dated October 08, 2008 with the scheduled delivery on October 28, 2008. The entire balance amount was paid on October 26, 2008 (by cheque, own share) and October 27, 2008 (by D.D., financed from SBI, RACPC, Main Branch, Lucknow) respectively.
Today (28.10.2008) the vehicle was not delivered to me with the plea from the management of T.S. Motors that the truck carrying the cars from Delhi met with an accident. The managment of T.S. Motors Pvt. Ltd. have verbally assured me that the car bearing Engine No. 4561743 and Chasis No. 737145 (Now in Transit) will be delivered to me within next 2-3 days.
I would request to your kindself to ensure that the car (Wagon R Lxi, Silky silver) be handed over to me without any further plea/delay.
Fervently expecting your cooperation in this regard.
Thanking you.
Yours faithfully
Dr. S. Nag
Residential address:
M-II/27, Sector-I, P.O. Jankipuram, Lucknow-226021.
Sir:
I had booked one Wagon R Lxi (silky silver) with T.S. Motors (India) Pvt. Ltd., Lucknow vide allotment No.[protected] dated October 08, 2008 with the scheduled delivery on October 28, 2008. The entire balance amount was paid on October 27, 2008 (by cheque no 013737, UCO Bank, GSI Branch Aliganj, Lucknow)
Today (28.10.2008) the vehicle was not delivered to me with the plea from the management of T.S. Motors that the truck carrying the cars from Delhi met with an accident. The managment of T.S. Motors Pvt. Ltd. have verbally assured me that the car bearing Engine No. 4561819 and Chasis No. 737234 (Now in Transit) will be delivered to me within next 2-3 days.
I would request to your kindself to ensure that the car (Wagon R Lxi, Silky silver) be handed over to me without any further plea/delay.
Fervently expecting your cooperation in this regard.
Thanking you.
Yours faithfully
B.P.Rawat
Residential add: 1/205, Sector-I, P.O. Jankipuram, Lucknow-226021.

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