Matrix Cellular — Fraud Bill

Address:

Thrissur, Kerala

Hello Sir/Madam
I am Sam, Cinematographer/Film maker from Kerala I took a sim card of matrix while i travel to Dubai. And in my tariff plan they wrote an amount of 1.5 dhs/MB but on bill they charged me 6027 Rs for 65.297 MB it is 92.30 Rs / MB. and send a bill of total amount of 6699 Rs. and while I am asking about that on costumer service, They are not ever responding well.. what shall I do for that now? could you please help me to get a justice. one more thing is there. It was not a roaming sim. It was the normal Du Simcard. in that case the call charge itsef very higher than the normal Du users there. could we do something against this? Hope you could help me to get a justice. Or should I go through the consumer court itself?
Thank You Sam