I purchased a 10 day unlimited (Data/voice) package for uk from bangalore international airport. I was promised 4g and data at high speeds. After reaching while the i was able to make calls the data was not working. It was very slow. I complained several times and the technical support recommended i change the settings to 3g and blamed the speed on coverage. The data is so slow that my wats app messages take almost 15 - 20 seconds to go. Should have bought a lyca or lebara
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Dec 27, 2018
Complaint marked as Resolved
Matrix Cellular customer support has been notified about the posted complaint.
Nov 22, 2018
Updated by [email protected] The complaint has been set to resolved which it is not . Still facing very slow and pathetic data speeds.Matrix should be reimbursing back my money
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