[Resolved]  Matrix Cellular International Services Pvt Ltd — Fraud bills

Address:

West Delhi, Delhi

I took Matrix SIM card for my phone and data SIM card for my iPad during my one week travel to USA in February 2013. I was told the billing plan around usd 80 for 1 GB download and if its exceeding the limit then the matrix cellular company would adjust the bill by paying usd 10 per GB for additional usage. I used the data card just for calling home and downloading my Simple emails with very minimal attachments. And believe it or not I have been charged rupees 17,700 (usd 315).

After I lodged the complaint to the representative named Flaguni Chatterjee who brought the Sim for me with a big smile has actually shamelessly refused to attend my complaint saying his senior is not interested in my complaint.

This matrix company is running a racket to cheat people and make loads of money and not bothering about their problems and complaints. The interesting fact was even the matrix guy was surprised to know the amount, but at the end I feel they all are bunch of crooks and making money by producing fraudulent bills. So friends please be aware of such company providing international SIM card for phone and Internet usage.

It's always best and smart way to take the prepaid Sim from the international destination locally so this way you are not worried or bothered about heavy bills from such fraud company. I have decided not to give my credit card authorisation in advance to any company without knowing the amount or else they will stab at your back and leave you in pain.

Please be aware of such companies and pass this information to your family and friends. R.K SADH