[Resolved]  Matrix Cellular International Services Pvt. Ltd. — Fraud in billing

Address:Central Delhi, Delhi

I took three sim cards from Matrix o[censored]AE in Jan 2012. The plan i chose had CUG which means the calls between the three numbers will not be charged. But shockingly, when I got the bills, they charged my CUG calls also. I called the executives loads of time and I even filed the complaint to their support team but they didn't give me any response. As they had my credit card copy, they charged those bills automatically and now nobody is helping. Its not about the money but the fraud.
I have all the proofs with the copies of bills and the plan offered to me.
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Aug 13, 2020
Complaint marked as Resolved 
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    Matrix Cellular Phone
    +91 80 6649 1074
    +91 98 1128 8888
    +91 90 9993 4608
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    7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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