[Resolved] Matrix Cellular International Services Pvt Ltd — fraudulent billing | |
I used 2 matrix cellular SIM cards in connection with foreign travel and I paid the charges immediately on receipt. After a few days I was sent another bill which included multiple sms (purported to have been sent even when the SIM was not in the phone). Apparently these sms are some kind of special / premium services which Matrix is not able to explain (each sms is charged at over INR 200!). I have written many e-mails but the standard response is that the services have been rendered by a genuine (!) network partner. Matrix is now threatening legal action (including criminal action) citing Indian Penal code. It is hard to believe that Matrix is a professional company. This is plain extortion. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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