Matrix Cellular International Services Pvt Ltd — daylight robbery

Address:

Karnataka

tDear all,
Please be aware of this service provider who promises cheap calls and then loot the customer.
Recently I took this card based on the commitment given by their sales person that the rental will be only Rs 1500 and I will get 300 minutes free call in USA as well as for overseas call.

But to my surprise they billed me Rs. 2200 and there are lot of hidden charges like service fee 12% and line rental and over and above that call charges on the pretext that my plan was to start one day after I landed in USA when I had already told the sales guy the date I will land in USA when I need to use the phone to call my relatives.

So the benfit of 300 minutes did not happen and now they tell me that this so called free minutes does not include calls to India.

Please note all calls are charged including incoming and text messgae is very expensive in USA so do not send SMS as the operator makes a kill on this.

Bitter lesson and I hope that this helps people who are travelling to USA as I do not want them to fall victim to this operator.

Best regards
P.K.Gopalakrishnan