Comments
Matrix are nothing but frauds never give them your credit card copy.
In Oct I took their SIM card for a week for travel to USA and when I returned to India I had to follow up with them for a week making at least 9 phone calls to collect the SIM. This is their latest strategy to collect late return fees and also charge you for another month.
In December I got a shock I had been charged again by Matrix for Rs 400. I still have not got a bill for the same inspite of sending umpteen emails to them.
Never ever take a connection from these , what money you save initially you get cheated by them eventually.
Activate roaming for emergency calls and use Skype for phone calls to India
IT Employee
In Oct I took their SIM card for a week for travel to USA and when I returned to India I had to follow up with them for a week making at least 9 phone calls to collect the SIM. This is their latest strategy to collect late return fees and also charge you for another month.
In December I got a shock I had been charged again by Matrix for Rs 400. I still have not got a bill for the same inspite of sending umpteen emails to them.
Never ever take a connection from these , what money you save initially you get cheated by them eventually.
Activate roaming for emergency calls and use Skype for phone calls to India
IT Employee
I bought an international sim card(for my data use in I pad), I hardly used the card to check my emails in 5 days, they sent me a bill for 36000 Rs. Since they had my credit card details I could not block that payment. It is the worst company to buy sim card for international roaming.
Dear Sir/Madam,
Kindly let me know the status of my complaint as I am being harrased by Matrix recovery agents for payment of my pending dues.
As stated by me previously too that I would readily pay them the relevant money but not something which is being fraudulently forced upon me.
Someone from the support team has posted a comment that they would solve my problems but instead me and my daughter get threatening calls at all odd hours of the day or night.
I am going through a harrowing time with these recovery agents, request you to kindly look into the matter and let me know at the earliest.
I will not pay them anything extra as they are trying to fleece customers by giving half information.
Regards
Lajwanti Shetty
Kindly let me know the status of my complaint as I am being harrased by Matrix recovery agents for payment of my pending dues.
As stated by me previously too that I would readily pay them the relevant money but not something which is being fraudulently forced upon me.
Someone from the support team has posted a comment that they would solve my problems but instead me and my daughter get threatening calls at all odd hours of the day or night.
I am going through a harrowing time with these recovery agents, request you to kindly look into the matter and let me know at the earliest.
I will not pay them anything extra as they are trying to fleece customers by giving half information.
Regards
Lajwanti Shetty
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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We are extremely sorry for the experience you have had with us.
As discussed, we will look into the matter and have this resolved for you. Please forwards us the required documents on the email id shared with you.
We anticipate your patience and kind co-operation in this regards.
Thanks and Regards.
Support_Matrix