[Resolved]  Matrix Cellular International Services Pvt Ltd — Refund cheque in wrong name

Address:

Mumbai Suburban, Maharashtra

Customer ref. No..Ft[protected] jutika nandan gokarn matrix cellular international card

With reference to above i received refund amount of rs.5000/- by cheque no.013316 dated 14.01.2011 with wrong name i.E. Sutika gokarn instead of correct name jutika gokarn. I immediately contacted company's customer representative mr.Abhishek mobile no.[protected] who every time gave me false hopes that he will pay me cash and take the cheque back or i will correct the cheque, but till date nothing has been done. This lapse on behalf of the company is grave. As it is i had disconnected my connection in sept 2011 and i got refund order in jan 2012 after repeated followup with abhishek. Please advise me in this matter i am totally disappointed with the services the company is giving. Please arrange to look in the matter.

Kavita gokarn
Mobile no. [protected]
28.2.2012