Matrix Cellular Services — heavy postpaid charges

Address:

Sambalpur, Odisha

Sir,
This is with reference to the complaint filing against usage of Matrix cellular services. I am a student and I had visited on behalf of government of India for a scientific tour. As a matter for telecommunication I had taken a sim from matrix cellular services.I had asked them to provide me a sim with the cheapest call charges. I had paid a security of Rs 6000/-. As per their rules they were subject to provide me a handset too. But as I returned to India they have generated a heavy bills of rupees 35000, which was unjustifiable. They have charged the calls with a rate of euro 2-3 approximation, which has led me in a great trouble. The calls which were not done was also charged by them along with internet usage which was never accessed.They have misguided me with their false service which was really not expected to a student.How will I bring this much amount for their false game planning to consumers? Kindly provide necessary support. I will be attaching all the necessary details shortly.