[Resolved]  Matrix SIM — Cheating, Kept my entire deposit money

Address:Karnal, Haryana

Hi,
I had taken a Matrix SIM card from Karnal Haryana for Mauritius for a week. The sales guy was very pro-active & took 6000 deposit, saying there will be no issues in this, as bill will be adjusted from this & rest of the money will be returned within a week of bill. It been 1.5 months since I returned from my trip to Mauritius. The sales guy took back the SIM just the next day & promised to refund the money within 2 days. The balance is about 4000.
I have been calling the sales guy & he does not even pick my phone. Also, Matrix costed me Rs.50 per minute!! There were other people who got sim directly from there which costed them Rs. 4 per minute!!
I want to file a consumer complaint against MATRIX & the unnecessary harasssment I am suffering.
Please NEVER USE MATRIX SIM CARDS.. They ARE CHEAT.
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Aug 13, 2020
Complaint marked as Resolved 
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