| Address: | Howrah, West Bengal |
Dear Sir
I had booked for mega cab service through their internet portal www.megacab.com on 5th June 2012. The details of the travel booking are as follows:
Pickup Location : Divine Hospital, Beliaghata
Drop Location : Prempushp Apartment, Liluah
Date and Time : 6th June 2012, 8:30 AM.
I got a confirmation sms from Mega Cab stating that the booking has been confirmed and my booking no. is KOL0099 on 5th June 2012 at 8:30 AM.
The cab had been booked for taking back my new born child and my wife from hospital to my place.
However, at around 8:00 AM on 6th June 2012, someone from Mega Cab called me to inform that the Cab cannot be made available as there are no free cabs at this moment. When I explained to him that the booking had been made yesterday wherein I had received a confirmation, he stated that this is a subjective confirmation.
I would like to bring it to the kind notice of the authority that neither at the time of booking nor the confirmation sms provides this information.
With great difficulty I could manage to get a car to take back my son and wife but the Trauma I underwent was simply unwarranted.
I would like you to take action against the company for providing misleading information and harressing the customers. Was this information helpful? | 
Mega Cab — non-reporting of vehicle
I booked a cab to go to Jaipur at 5.30 A.m on 10/05/11,the same was confirmed by booking no.B000433,then the cab no. was confirmed as DL 1 RX 3698 and chauffer Ravnder with mobile no.[protected] was also confirmed .As the driver didinot reported till 5.35 A.M i contacted to him on his mobile ,the same was not picked .
I made the complaint to the office of Mega cabs ,he gave the complaint no. 15 and told that senior from the company will talk to me in 24 Hrs ,but 10 days have passed neither any senior nor any body from company talked to me ,it seems they are pretty good at harassing the customers,I called them on 18 th ,19 th & 20 May and every time I was told that supervisor is busy and i will get the call from him within half an hour .
It seems the company ,is highly irresponsible and they don't care for the customers I had told this to many people in my contact about the attitude of the company and many have cancelled booking with the company.
Atul maheshwari
+[protected]