[Resolved] Microsoft India — non fulfilment of commitment

jayantabha

Address:

Kamrup Metropolitan, Assam

i bought a hp desktop p.c. from m/s bharat computers on 20/04/2011 with a genunine microsoft windows 7 home basic operating system.the invoice no is BC/CASH/11-2/04.in the month of may i saw an ad in the home page of indiatimes.com that a competition for the genunine microsoft windows 7 users are going on.the name of the competetion was" microsoft beat the heat".the participants were asked to write a slogan on windows 7.initially it was valid for the buyers who bought the operating system between 10th May 2011 to 10th June 2011.thats why i did not participate but after few days it was open for those who had bought it before 10th may also.so this time i participated in the contest.on 21 st june i got a call from the no [protected] and i was informed that i am one of the winner of the contest and asked me to send a copy of my passport along with my pan card and the invoice.at that time i was out of station so i asked them to send me a mail.after coming back home i received the mail and sent them all the documents .after a few days i was asked to get ready for a free trip to thailand.again i got a call from the no [protected] and asked me to give the phone no of the dealer from where i bought the p.c. and i gave them the no.after a week i got a call from my dealer and he told me that he is also selected for a trip with me as per the t&c of the company.i was all excited.on 25th july i received an e mail from the company where they wrote that my prize can not be processed because i bought the p.c. on 20th april.what to do now ?iwant to sue the company.

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Aug 13, 2020

Complaint marked as Resolved

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jayantabha

i am enclosing here with the mail i had received from the company and my mail to the company.
----- Forwarded Message -----
From: contest
To: [protected]@indiatimes.com
Sent: Fri, 24 Jun 2011 15:13:16 +0530 (IST)
Subject: Microsoft Beat The Heat Contest

Dear Sir, With reference to our conversation, please find below the link with regard to Microsoft Beat The Heat Contest. http://insistongenuine.com/Microsoft/images/TC-for-Schemes.pdf We request you to kindly send the required documents (Scanned copy of Invoice with COA No., Pan Card, Passport) at earliest in order for us to proceed with the prize processing . Thanks & Regards Microsoft Beat The Heat Contest Cell

----- Forwarded Message -----
From: contest
To: [protected]@indiatimes.com
Sent: Fri, 8 Jul 2011 11:16:35 +0530 (IST)
Subject: Microsoft Beat The Heat Contest

Dear Sir, We request you to please wait for further information. Thanks & Regards, Microsoft Beat the Heat Contest Cell
From: [protected]@indiatimes.com [mailto:[protected]@indiatimes.com]
Sent: Thursday, July 07, 2011 11:01 AM
To: contest
Subject: Re: Microsoft Beat The Heat Contest
dear sir
i have sent all the documents as per your requirement but till date i have not got any confirmation from your end.pl. let me know the present status.

On Tue, Jul 26, 2011 at 12:33 PM, <[protected]@indiatimes.com> wrote:

----- Forwarded Message -----
From: contest
To: [protected]@indiatimes.com

Sent: Mon, 25 Jul 2011 17:11:59 +0530 (IST)
Subject: Microsoft Beat The Heat Contest

Dear Sir, This is to inform that basis the invoice received, it is found that the purchase has been made on 20th April, 2011. The contest is applicable for purchases made between 10th May, 2011 to 10th June, 2011 only. Please find the link for T&C of the contest below:- http://insistongenuine.com/Microsoft/images/TC-for-Schemes.pdf Hence we regret to inform that we will not be able to process your prize. Thanks & Regards, Microsoft Beat the Heat Contest Cell