[Resolved]  Monginis — Order given was Eggless but we had received Egg Cake

Address:

Mumbai City, Maharashtra

This is to inform you that we had purchased 2 KG T/R Eggless from Vijay Traders ( Monginis Cake Shop at Vashi Sector - 17 ) on 30.03.2013.The receipt is attached for your reference.

We had found out that the order which we had given was Eggless but we had received Egg Cake.I had already informed the Executive that whether it is Egg or Eggless. He said it is Eggless. There was no Tag of Eggless & also the receipt was missing from the Box which always comes from the Company.


Please note that the cake which come in Eggless have condance Milk & we found out that it was brown sponge with Egg in taste.( See the Attachment).



This is how your Sub Branch - Vashi is cheating the Valuable customer.

Please advice in this matter.