[Resolved]  Motorola Ex115 — repair issue

Address:Mumbai City, Maharashtra

Hi,

I have a similar problem. I bought this phone on 30-Apr. The SMS alert rings even on vibrator mode. And it rings every 5 minutes or so till the time you dont read the SMSes.

I am not happy with this behavior. Sometimes I get into very uncomfortable situation during meetings because of this.

I want a replacement of the phone.

Regards,
Setu Shah
M:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Motorola — mis-information

I have purchased Motorola 810 Handset on Dec08. Somehow the chrging point (USB point) got faulty.
When i took it to the service center, i was told that there is water spilage on the PCB of the phone so the repiring cost will not be covered under warranty. For repairing they are charging entire cost of handset.

But later i came to know that the Handset contains 2 Watermarks - one directly on the surface inside the Back cover and second watermark is on the PCB board. I asked then that let me know how without Damaging the first watermark the second got damaged.I asked the same from customer care and also Online support but they never replied on this. Instead at first they told me that My cell is not i warranty and i sent them the Receipt, they told me that this is not covered under warranty.

Can anyone help me on this.

MOTOROLA EX115 — Misleading Information

Hi,
I am Murthy Purchased MOTOROLA EX115 Mobile from UNIVERCELL MOBILE STORES at HUMAYUN NAGAR ,MEHDIPATNAM,HYD:500028,after the confirmation from the sales person that this mobile has the feature of sending BULK SMS,byt after i had purchased it and while in use i came to know that only 1SMS can be sent from this Mobile.
I had purchased this mobile only to send the BULK SMS which are required for me frequently,,,these people simply increase their sales by giving mis information.
Let me know How can i resolve this issue?

BRK MURTHY ([protected])
radhakrishnamurthy.[protected]@gmail.com
Hi,

This is regarding a complaint about the model "Motorola EX115" model, which I purchased last month from Banglore. After reading and comparing all the features with other models I purchased this model. But later when started using I came to know that it doesn't have featutes of sending BULK SMSs (lmost even all the basic models of other makes have got BULK SMSs features) which I required mainly in my day to day life. This model allows to send only 1 message at a time and performance is too bad and hangs many times.

And the second problem i am facing is most of the time when i try to compose a new message I am getting an error like "Not available". Then I need to make a reboot and then it works fine.
I agree with the complaint posted about bulk sms sending, but the issue here is even service centre guys are not aware of this. Iam also facing the same issue and I found that we can not forward bulk sms, but if we write manually, we can send it to more than one person. and the Iam also facing the issue that the handset shows "not available" sometimes when I try to send sms. Finally I got to know that all these problems are manuafacturing defects, because company replaced my set 2 times and still all the issues are same. There is also a echo sound in microphone.

Ashish Sharma

Feel free to contact me at [protected]

MOTOROLA EX115 — restarting again n again after charging

my motorola ex-115 handset purchased on 30th oct 2010 is having a problem of restarting again n again after charging it.
n it shows an empty battery.
it happens till i restart it manually..but still it happens for about 8-10 times in a day..

MOTOROLA EX115 — Not repaired since 20 days

I bought a Motorola handset in March 2011.From th date of purchase it gave a alarm in 2 minutes interval tone if a sms is not read. Ideposit the handset at Smart Service (Motorola Service Center) in Bapuji Nagar,Bhubaneswar, But since 20 days the service center people tells the coming day, in the next 2 days ,in next week etc., your mobile will be OK. I've not seen such a bad service of Motorola Handsets. Let's see when my set 'd be repaired.

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