[Resolved]  Motorola India — Very poor customer service!

Hi Sir/Madam,
I am Shyamala. My mobile model is Motorola U9. I bought the mobile on June 1st 2008. It is in warrent period. My complaint is charge pin of the my mobile has came out with charger pin. Then I fixed the charge pin. After that it is not charging. Can you please give a solution to the mibile?
Thank You.

i have Motorola F3c..there is this error which displays locked*1-100 on the screen..how to unlock this...plz help as sonon as possible

i last my cell motorola C168 on 25th july 2009, i have a IMEI number :[protected]
i want to block this cell, how to block this cell please suggest me

Thank you
Chetana R

motorola/motorola V6 — worst phone & service center

i purchased motorola V6 max mobile from Hot Spot mobile store, malviya nagar, on nov. 2008, suddenly its keypad not working (from june last week 2009), i run to hot spot mobile store for this problem, they adviced me to submit it for repairing in service center, b'coz its on warranty peroid, i submitted it, after a week they called me to collect it. but, its totally rubbish... my mobile was totally dead, its battery, screen, keypad all are dead. its not working anymore. i again complaint it to the same shop, then they took it as bounce case and resent it to the service center. i called them so many times, but no ans from that... i am still waiting for my mobile...every time i called they people telling me that it's still in process. and talked very bad...it's been almost a month. i request you pls take any action on this matter. if its not done well then provide me a replacement... or i 'll go through comsumer court.

awaiting for your reply...

Hiten
[protected]

I'd purchased Motorola V6 max nov' 08 from Hot spot mobile store, malviya nagar, new delhi. but from last month from today (29/07/09) it showed some problems. i.e. battary backup, low sound, one day suddenly it's keypad not worked. it's in warranty period. so very next day, i submit it to Hot Spot mobile store for repairing. they send it to the service center. a week after, they called me to collect the mobile but i was so surprised that it was totally dead. ater requesting a lot, i agreed to bounce it back to service center but it's so rubbish, i still wait for my mobile. i called so many times to the service center and hot spot shop also. but they are saying that it is in still processing. they promised me to give this tues but while i called they talked rudely...its almost a month.But it is enough, i visited there, thrice too. now, i request you, pls take any action on it or i'll go for consumer court.

Hitendra Singh Bisht
[protected]

I'd purchased Motorola V6 max nov' 08 from Hot spot mobile store, malviya nagar, new delhi. but from last month from today (29/07/09) it showed some problems. i.e. battary backup, low sound, one day suddenly it's keypad not worked. it's in warranty period. so very next day, i submit it to Hot Spot mobile store for repairing. they send it to the service center. a week after, they called me to collect the mobile but i was so surprised that it was totally dead. ater requesting a lot, i agreed to bounce it back to service center but it's so rubbish, i still wait for my mobile. i called so many times to the service center and hot spot shop also. but they are saying that it is in still processing. they promised me to give this tues but while i called they talked rudely...its almost a month.But it is enough, i visited there, thrice too. now, i request you, pls take any action on it or i'll go for consumer court.

Hitendra Singh Bisht
[protected]

Motorola/w270 — Worst Service

i Bought a new Motorola w270 mobile in Univercell on 3rd of July..
within a day i found that it has motherboard problem.. since i gave to Motorola Service Centre which is in Ethiraj salai.on 20 Th of July, they didn't tell proper response and phone numbers are always busy... after i visit there only i found that there are no land line phones avail...


I suggest to all...
Wont buy MOTOR phones...
because very poor Service

thank(wish) to redington Green Park, for not even repair the phone earlier at Green Park office.

This is to inform you that the staff of your Service Centre in Pitam Pura, New Delhi by the name of M/s Active Telecom, behaves very rudely. when I asked for the battery of my Motorola Razr V3i, they gave me a loose packed battery in polythene and sealed with a tape. The condition of the battery was so worse that even MOTOROLA was not written on the pack, and it was appearing as if the battery has been smuggled from China. Is this the way your staff treat the customers and overcharge them. For this loosely packed battery they were charging me Rs. 750/- without any Retail Price Tag on it.

It is a shame on the part of Motorola that in such a big way the customers are being duped of their hard earned money. If this would have been a Nokia battery, it would have been nicely packed and properly labelled.

Please let me know the Service Centre in New Delhi where I can get a genuine battery and not a smuggled one.

Hoping for an early action.

As i have experienced with motoroal mobiles it is not worth of what we pay...i advise people to refrain from purchasing it.

Ravi Ranjan Kumar
Business Manager
Verve Systems Pvt. Ltd.
cell:[protected]

Dear customer care IN-charge:

I am sorry to express my feeling about my w3i mobile having apeaker problem waited for my turn token No.46 after 2 hours . their were many cutomers with many big problems were attended immediately if you know them ver well so if you dont't know any one their then you are attended by another person and told leave your mobile a month communication is so important buying costly mobiles to have these sort of treatment and trouble with motolrola. theh must gave many centers to attend why Motorola co. is not given attention on after sales service it is astonishing and motorola is No. one communication I belives. I hope The concerned authorites will attend to make easy for servicing the motorola mobile.
thank you.

MY LIFE WITH MOTOROLA SET

I purchased a Motorola mobile set Model No. ZN 200 from M/S Fushraj Bachhraj B.S Road, CBR (WB) vide bill NO. 3124 dated 01.01.09 IMEI No.[protected].

On 18.04.09 the mobile showed memory card locked, then I took it to Motorola care at my nearest place Coochbehar on job sheet No. 467 dated 21.04.09 after two days they told me that it will repair only in Chennai. After a period of one month I received back my set after reaching from Chennai.

Then a new problem started of showing emergency only and network problem no signal or we can say bad signal where I used set mean at my home there it showed signal problem I observed it for two months in vain I have taken it back to nearest Motorola care on job sheet No. 663 dated 24.07.09 again they sent it to Chennai. After two months I received back my set in following conditions:-

1) Emergency only or signal problem
2) Very Low Audio sound
3) Video sound low
4) Volume key not working properly
5) No video recording to Memory card
6) And sudden automatically switch off

Over this much problem I used my set for maximum 4 months and rest it is on service till now it is on service at dealer of that mobile.

Sir, of these many problems for buying this mobile I got totally upset and no communication then how could I manage of believing your set and its care.

Sir, can you find any solutions for this set or it got repaired fully fine or it will run service centre to service centre. If it has to like this how could I manage?

Please help me in this regard

You’re Customer

Dear Sir,
I have bought new MOTOROKR U9 before two days only.My problem is when i have inserted 4GB memory card in my phone that time my mobile was restarted within 2min.Please give me solution for what i have to do.
My contact no is [protected]


Thanking You.

M/s Motorola India Pvt. Ltd — Mobile not Working (Not switch on)

I have purchased Motorola W270 in one and half year back, as of still it’s working fine, but since today morning (08-Nov-09) it's not working switch on. If I put in any other Motorola battery also is not working.

I have Moto F3 Model. But some days i have a problems with display. the display are not clear seeing white are extra and every point of screen are display is dim
please send a seeting for display contrast on my email add

hi, i m rakesh from ranchi.i have motorazor v9m reliance cdma phone([protected]).I am facing big trouble with it.some day it started giving problem while swithing on it.i take it to a motorola service centre, H B Road, Ranchi(jharkhand).I dont know what they have done but since then the phone is powering on but when any one calls to it the reply is this number is switched off although it is switched on.kindly solve my problem.i have checked the number in reliance web world and it is not blocked from there.i am suffering since 3 months.

hi, i m rakesh from ranchi.i have motorola v9m reliance cdma phone([protected]).I take it to the service center when it starts giving trouble while powering it on.I take it to the service center of motorola(H.B.Road, Ranchi(jharkhand)).Idont know what they did but since then the is working but when any one call on my number it replys that my number is switched off although it is switched on.i checked it on reliance web world and they said your number is not blocked from here.kindly solve my problem or guide me.i will b grateful.

i have Motorola F3c..there is this error which displays locked*1-100 on the screen..I am trying to get help to solve this problem but it seems nobody has the answer.

MY F3c on changing the sim has been locked shows locked 1-100 pls let me know the solution

Dear Same problem is with MotQh also, my incident are[protected]. I worte 17 mails and Submited handset four times to Motorola service centre but problem is persisting.
They are agreed verbally for the problem but says it is due to SMART Phone(motoq9h)

Even from customer care they donot talk properly or sometime disconnect the Phone.