[Resolved] M/s. Royal Sundaram Alliance Insurance Co Ltd — PF cheques yet to receive | |||
Dear Concern, Please find my below mentioned details. Name : Sayed Sadiq M Bentur PF No.TN/50012/1613 Reson:- There was a issue that my sb a/c no. was wrong in PF form & after that i have submitted back the letter from my concerd hdfc bankltd.,hubli. kindly look into this matter & do the needful.... Regards,,,, Sayed Sadiq M Bentur HUBLI - Karnataka Cell-[protected] (mail address :- [protected]@rediffmail.com) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 44 7117 7117 [Corp Office]
Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
Royal Sundaram Alliance Insurance Co Ltd. — Wrong Information
I am holding a policy with Royal Sundaram Alliance Insurance Co. Ltd. for last 3 years receiving the renewal notice on time and also making the payment of premium accordingly. This year since we did not receive any Renewal notice on time, we have following for for 3 days with their Customer Service Department wanting to know where to do we make the necessary payment as we had visited their Bishop Leproy Road office adn they informed us that we cannot make the premium payment there. We somehow managed to find out that their Salt lake(Millenium City) office takes the payment. So we approached Mr Manish Kumar Verma (Area Head -Direct Sales-Kolkata) about the same who told us that the premium amount has changed and did not take our payment. He also told us that there is a grace period of 15 days, whereas his junior Mr.Shantanu Sarkar (extn:111) tells us that there is no grace period. When we asked for something in writing, they said that they cannot give anything in writing until and unless their Corporate Office gets back to them. After 3 days, on the 3rd day's evening (6:00pm) which was expiry day of the policy, Mr.Manish Kr.Verma sends us a mail quoted below:Dear Mr. Sushil,
As discussed with you regarding your premium amount which has got increased
from the last year, spoken to the corporate office and came to know that " Due to medical inflation the premium amounts are revised"
Regards,
Manish K. Verma
Area Head -Direct Sales-Kolkata
Royal Sundaram Alliance Insurance Co. Ltd.
Mob. +91-[protected]
Phone +[protected], 20
Ext. No. 112
(if required, the same can also be forwarded to consumer forum)
So after 3 days of constant follow up we do not get to know the premium amount via mail or any sort of letter. Instead pay the amount as was aksed for by Mr. Manish Kr.Verma and Mr.Shantanu Sarkar. I at the age of 70 years was left with no other option but to make the payment as verbally informed to me. Is this the way that a system should work. I would request for an answer.
Looking forward to a prompt action and kind reply
Regards