[Resolved]  MTNL Broadband — Fwd: URGENT ...............MTNL BROADBAND CONNECTION NOT WORKING PROPERLY SINCE INSTALLATION

[protected] Forwarded message[protected]
From: VIRENDRA VATS <virendravats.[protected]@gmail.com>
Date: Sat, 5 Sep 2009 21:44:00 +0530
Subject: Fwd: URGENT ...............MTNL BROADBAND CONNECTION NOT WORKING PROPERLY SINCE INSTALLATION
To: feedback.[protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, gmds <[protected]@bol.net.in>, [protected]@bol.net.in, [protected]@bol.net.in

Respected All Concerned,

As per my earlier followups with all of
you.............................for the last 15 days + and my
un-numbered personnal visits to your Najafgarh Branch
Office.................my broadband speed is not yet working
properly...................................
I have received a numbers of call from the MTNL GM office that your
email is now working or not....................................
And as inform you earlier that 5 - 6 Nos. representatives of yours
came to my residence and as per their wordings NON of them are
engineers.....................
EARLIER visit they come to the conclusion that My PC is faulty.................
IN TODAY VISIT they come to the conclusion that MY LAPTOP is faulty..........
In the Evening two representative came with another LAPTOP and AGREE
/COMMITTED that it was due to low SPEED of broadband....

JUST NOW I took my PC and LAPTOP to the nearest Cyber Cafe and their
the GMAIL is running in full SWING, no error is shown there.

REQUESTED TO KINDLY SEND ANY ENGINEER TO SORT OUT THE PROBLEM....
EITHER RETURN BACK MY ALL THE PAYMENT, WHICH I HAD PAID TO MTNL AS
MONTHLY BROADBAND CONNECTION...............
As I told u earlier that SINCE I HAD TAKEN THE BROADBAND it will not
run 15 days + till date.......................

SIR, If my LAPTOP and PC is running the www.gmail.com without any
problem outside ANY OF THE CYBER CAFE..........Why does not it will
run at MTNL Broadband at my residence..................

Again requested you to correct / increase the speed so that I can work....
Also ADJUST / RETURN all the payment paid to MTNL since I HAD TAKEN
THE CONNECTION.


Thanks & Regards,


Virendra Kumar
[protected]



[protected] Forwarded message[protected]
From: VIRENDRA VATS <virendravats.[protected]@gmail.com>
Date: Mon, 31 Aug 2009 20:32:35 +0530
Subject: MTNL BROADBAND CONNECTION NOT WORKING PROPERLY SINCE INSTALLATION
To: feedback.[protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in,
[protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in,
[protected]@bol.net.in, [protected]@bol.net.in

I regret to bring to your kind notice, my sad experience with getting
an MTNL internet connection installed at my home. I had registered
for an MTNL Broadband connection in the month of May, 2009.

By the day lf Installed connection it is not working properly.
Anytime , the connection got disconnected.
From that day onwards till today, nothing has been done about it.

I have made many complaints but the internet connection has not been
restored and working properly in full swing.

When called, the reply I get from the official is, "Every time when I
visited personnaly to the conecerned area office they said that very
soon the probelm will be sort out by our engineers.

I have'nt even used the internet for one week regulary in one go.
Please look into the matter and arrange to get the internet restored
at the earliest.

I would also like to khow wheather the monthly charges towards the
internet connection would be PROPORTIONATELY DISCOUNTED FOR THE NUMBER
OF DAYS THE INTERNET WAS NOT WORKING.

TODAY IN MY ABSENCE A TECHNICIAN FROM MTNL OFFICE
CAME....................BUT THE SPEED IS NOT
THERE.....................HE ONLY START MNTN.IN SITE TO MY PARENTS,
WHO ARE NOT AWARE ABOUT ANY COMPUTER APPLICATIONS.

While on working on gmail eveytime THE ERROR SHOWN IS AS UNDER :-

Loading...
This seems to be taking longer than usual.
If you are using a slow Internet connection, you can wait a bit longer
for this page to finish loading, or just use basic HTML view for now.

If you are using your normal Internet connection and you usually get
past this loading step without any problems, please refresh this page
in your browser.


BUT WHEN I GO TO ANY OUTSIDE CYBER CAFE, IT IS RUNNING IN FULL SWING
WITHOUT ANY PROBLEM OR IN SPEED.




Looking forward to hearing from you and thanking you.

VIRENDRA KUMAR VATS
Ph No.[protected] / [protected]