[Resolved] MTNL Broadband

[Resolved] MTNL Broadband — Wrong billing

M Manoj rai. from Noida, Uttar Pradesh

My broadband connection on 22099348 started on 16th may 08. It was 199 Plan in this Plan I used less than 400 mbs then I convert it to 799 Unlimited Broadband Plan and it started on 1st june 08. My broadband bill comes on 9th july and it was Rs. 5894. How it possible when i am using unlimited plan. My status is also not showing till my connection started. how I see my usage? I also called on 1500 &1504 they also say to not showing my status how they check my bill and status. Thanking you Manoj rai H.no - 1/3 F East Azad Nagar, B & D Block, st. no- 6, Delhi- 110051. [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ashok Mehta

from Delhi, Delhi

Dear Sir,
We have received the bill for Rs. 18455.00 against conection no. 26911226 and consumer no. [protected] for the period from 01.01.2009 to 31.01.2009. when we gone through the bill we came to know the other debit details charge desc. tri bank subscrbr Rs. 15924 for the same said period. which is unbeliveable because we are received the bills for last two years are between Rs 1500.00 to 2000.00.

kindly rectify the bill and send us. so that we can make the payment before due date.

Ashok Mehta
ashok.[protected]@gmail.com

Smt. ayodhya

from Delhi, Delhi

Mtnl / 599 Unlimited Broadband — wrong billing

My unlimited broadband 599 connection on 22357525 started on 1st aprail 09. I requisted for unlimit broadband 599 on 28 march 09 My broadband bill comes on 9th june and it was Rs. 2090. How it possible when i am using unlimited...

B.K.CHAUHAN

from Delhi, Delhi

My broadband connection no 25354905 which was started on 28th may 09. It was 599 Plan. My broadband bill came on 9th Aug. 09 and it was of Rs.1220. How it is possible when I am using unlimited plan. How I see my usage? I also called on 1504 they told me that the present bill is Rs. 605/- instead of Rs. 1220/-. In this regard it is requested that kindly send me the corrected bill so as to submit the same on time.

Thanking you

B K Chauhan
C-45A, Rama Park, Uttam Nagar, New Delhi- 110059.
[protected]

Rajendra R. Shinde

from Mumbai, Maharashtra

ACOUNT OFFICER[TR] I HAVE RECIVED MY TELEPHONE NO 27714883 BROAD BAND USAGE CHARGES BILL AMOUNTING TO RS.2888.15 FOR PERIOD OF14/11/2009 TO30/11/2009 EVEN THOUG FREQUENT FAILURE OF INTERNET CONNECTION FOR SAME PERIOD NECESSARY COMPLAINT HAS BEEN LODGED PL CORRECT THE BILL

solanki.84

from Delhi, Delhi

MTNL/Broadband — Wrong Billing

Hi Sir

I am using Broadband services of MTNL. I have opted for 999 plan however I got a bill of 1899 plan. I complained in Chanakyapuri office
2 weeks back. But nobody is taking care of it. Every time they say that they will look into the problem.
Also they charged 1000 extra for installation which was as per scheme free as I had booked the broadband on 31st March.

I also did confirmed from Sanchar Haat and Account officer. They also say that you are wrongly billed. But person at Chankyapuri office (Mr Prempal )
keeps on saying that bill is correct and will look into the matter.

Please look into the matter asap.

Thanks and Regards
Nitin Solanki
[protected]