MTNL Broadband — Wifi Modem request

Address:South Delhi, Delhi

hello authorities
this is to bring to your kind notice that i have a connection of 512 kbps (telephone no:[protected] & i have lodged a request for about 4-5 times for a wifi modem from 4th september 2012, but still i have not got it fulfilled. the customer care executives are making me call 1500,1502,1504 & its just a to & fro motion without any output.
Please look into this matter, i even had visited the office & again they postponed my request saying that ya we'll send the person .
:(

Thanks & regards
Prabh jot
[protected]
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MTNL — broadband modem

sir my mtnl modem was faulty and they have changed it but they have given me a old one instead of new as i have paid all security charges and everything.lan port is not working in my modem as a result i cannot operate internet on my laptop having win vista because usb demands drivers for vista but company has provided drivers for only upto xp.everytime i call them they say that we will not send modem at home you will have to come to exchange but acc to company`s policy new modem will be provided at home .I AM TALKING ABT OFFICIALS OF KRISHNA NAGAR EXCHANGE DLHI-51 PLEASE TAKE ACTION AGAINST THEM
my intarnet speed is 210 Mbps but not run this speed

corant speed is 10Mbps
DEAR SIR U AND YOUR DIPARTMANT LEZI...MY INTERNET AND MODAM IS NOT WROKING PROPLY...MANY TIME I INFORM YOUR DIPARTMANT BUT YOU CANT DO ANYTHING...U AND YOUR DIPARTMANT TAKEN FREE SALRY...

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    Mahanagar Telephone Nigam [MTNL]
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information